RUTX50 SIM suddenly locked

Hi,

Yesterday and today our SIM card lost its login multiple times. I had to manually enter the PIN to get it working again. The PIN is configured and has the proper value.

Could it be an issue with overheating? Modem temperature was around 50 C.

Happens with 7.07 and now also with 7.08. Is there a log somewhere? I seem unable to find it.

Regards

@Tarr3128 Hi… Click on System, Maintenance, Events Log and you should find all the events with TABS for All Events, General Events, System Events, Connection Events… You may find what you’re looking for here…

Hello,

This is not likely an overheating issue, as 50 degrees Celsius is not that high for electronic devices. AS Dave_UK already said, try looking in stored events to see any other markers that could indicate the issue you are having.

Best regards,

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