RuTX50 restore to factory settings every time it lose power

NETWORKING SOLUTIONS
1

I recently installed a RUTX50 router in my van and had a problem from the very beginning.

Every time the router gets lose power, it restore to default factory settings.

I lose all my configuration and access password changes back to the default.

This is not the expected behavior right? Do I need to change something in the configuration? or there is a defect in my unit?

3

It shouldn’t reset after power loss.

Maybe something is near reset button?

https://wiki.teltonika-networks.com/view/RUTX50_Device_Recovery_Options#Reset_Button

4

Also what charger you use for router? Maybe it’s doesn’t enough power.

5

Hello,

The behavior you described is indeed unusual.

Could you please provide more details on how the router is powered? Are you using the original PSU, passive PoE, or a different power source? Additionally, which RutOS firmware version is currently installed?

If you’re using an older firmware version, I highly recommend updating to the latest release –RUTX_R_00.07.12.3.

Best regards,

6

Hi Martynas,

The firmware update seems to have done the trick.
I was running RUTX_R_00.07.08.1, updated to latest version an looks like is no longer an issue.

I will check it the next time I power it down for a longer period of time.

Thanks for your help

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