RUTX50 randomly locks SIM

Since updating to RUTX_R_00.07.13.1 my x50 keeps locking the SIM card or is not able to unlock it automatically. Pin is configured and it used to work fine for the latest few firmware versions. This happens multiple times per day. Manually unlocking works. Reboot does not permanently fix it

Carrier is o2, German SIM.

Regards

Maybe try to disable SIM card lock so it won’t ask for SIM PIN, it’s located in Network->Mobile->Utilities.

Thank you, that’s the solution I’ve figured out as well, but it used to work without, hence the question.

Hello @Tarr3128,

Apologies for the delayed response.

Could you please confirm whether your issue has been resolved, or if you still require assistance?

Best regards,

I’ve disabled the SIM card lock and it worked since. I’d have preferred to keep the lock on, but in the end it doesn’t matter and I don’t have the time to do extended testing.

To that extent the issue is resolved.

Hello,

Thank you for confirming that.

If you have any more questions or need further assistance, please don’t hesitate to reach out on the forum.

Best regards,

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