RUTX50, poor wifi

Teltonika Networks
1

Issues with wifi strength?

I have a Teltonika RUTX50 in my camper. This is connected with a Poynting MIMO 3-17 antenna (MIMO-3-17) on the roof. The antenna has 4x4 MIMO as well as a GPS antenna and 2 Wifi antennas as well.

The router is inside a cupboard, and I’m baffled to see, that 3-4m away from the router I only have 63% signal. I’ve checked all settings, and the wifi is broadcasted with 100% power.

One could argue, that the outside antenna would broadcast the wifi way better on the outside of the camper, but I need to be within 4-5m on the outside as well to get signal at all.

I’ve also tried to install the included 2 wifi antennas to the router, but the signal inside the camper is pretty much the same.

Any suggestions?

2

Hello,

  1. In WebUI navigate to Network → Wireless → Radio, set Channel to Auto, and select 40MHz width (for 2.4GHz WI-Fi), 80MHz width (for 5GHz WI-Fi). Please let me know if the speed has changed.

  2. In WebUI navigate to Firewall → General Settings and please insure that Software flow offloading is enabled under the Routing/NAT Offloading.

  3. Could you please specify if this problem started with the newest firmware, or if it also occurred with the older firmware? There is a chance that the issue could be related to the firmware version.

  4. Also, please tell me what device you are using to test the WiFi. Is it a phone, tablet, PC, or something else? Have you tried using a different device for testing? Do the results remain the same?

  5. To test the router more effectively, I suggest using an application to check the WiFi channels in your environment, such as WiFi Analyzer https://www.wifianalyzer.info/. Try changing the channel to one that is less congested and please let me know if this helps.

Best Regards,

4

Hey

Thanks for the detailed answer!

  1. Tried this (but only having 5GHz activated though), but no difference in speed.
  2. It’s enabled and been all the time
  3. I had issues and installed updates, but still had issues. That said I did not have issues 6 months ago with same setup, so could be that a firmware version 2-3 steps back was better
  4. I use this app on MacOS WiFi Explorer - Wi-Fi Scanner and Analyzer for Mac
  5. Not needed as I use the app mentioned in 4

I need to tell, that I quite often get “IPv4 connectivity started to fail” and shortly after get “IPv4 connectivity restored” in the events log. Not sure if it’s related though.

Thanks once again

5

Hello,

I would like to review a troubleshoot file. Please fill out the form I have sent you, and once completed, I will contact you privately regarding this. For the ticket ID, please use “9483”.

Best regards,