RUTX50 - no access after firmware flash

Networking Solutions Issue
1

Hi

I have a RUTX50 which will not respond to any passwords on the gui after a firmware upgrade. Was OK before and I have tried several different flavours of firmware to no avail :frowning: Still works OK but a slight brick…

Any ideas?

Thank you

2

Hello, @RSW

Have you try to reset the device?

Holding the reset for five seconds?

3

Hello @RSW,

Apologies for the delayed response.

Could you kindly confirm whether your issue has been resolved, or if you still require any assistance?

Best regards,

4

I still have a router I can’t access :frowning:

Any ideas?

5

Have you tried this yet at all?

Let us know how it went.

6

Hi there

have just tried again just in case something different happened. It appeared to reset (looking at the LEDs) but non of the usernames or passwords (even the one on the bottom) will let me in :frowning:

Thanks

7

Are you using the default password, write at the label of the box?

8

Yes - it is on a label stuck to the bottom of the device.

9

I suggest reflashing the firmware using the Bootloader Process …

Irrespective of the router’s current IP address, the bootloader process will always use the router address of 192.168.1.1

NOTE: this process will remove ALL configuration on the device.

1. download the firmaware onto the PC
2. unplug router (power)
3. turn off PC’s WiFi (if it has it) and plug a network cable into the PC and the LAN1 port on the router – ensure that the PC is the only device connected to the router
4. in PC’s IPv4 properties, for the network ethernet adapter, set IP address = 192.168.1.3, Subnet mask = 255.255.255.0, Default gateway = 192.168.1.1, Preferred DNS server = 192.168.1.1
5. reboot PC, and then sign into Windows
6. hold down reset button, plug in router (power), maintain holding the reset button for 5 seconds, then release
7. all LED’s on the router should now be flashing
8. open up a browser and enter the URL of http://192.168.1.1 or http://192.168.1.1/index.html

9. you should now be presented with the bootloader page

10. browse to, or drag and drop, the firmware file for upload

11. once everything comes back OK, change the PC’s IPv4 properties to get all its properties from the router via DHCP etc.

10

Thank Mike.

I have tried this about 5 times now with different versions but I am still locked out. In fact doing this was how I got locked out in the first place :frowning:

11

Are you starting the URL with http:// ?

12

Yes I am. It’s just the password that fails.