Hi,
I have an issue with a lot of RUTX50 on different OS version.
I can have the log of all of them I need a real solution because on 24h I have sometimes 7/8 power off power down of the data mobile (i use the autoreboot for have the communication back online)
Best Regards,
Florian
Hello,
To troubleshoot the mobile connection issue on your RUTX50, we will need to review the troubleshoot files from your devices. I have sent a form to the email address you used to register on the community forum. Please fill out the form and use ticket ID “15163”. Once we receive the completed form, we will contact you privately regarding the files.
Best regards,
Hi,
It’s done from my side.
Thank you. You should receive an email from us shortly.
Best regards,
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