I have a RUTX50 connected to 4/5G running 2.4 and 5 ghz networks and mesh is running on 5 ghz. I have configured both devices as your guide and I can see the client connected to the mesh. However the RUTX10 does not appear in the client list on the RUTX50. The RUTX10 also disconnects frequently and also does not pick up the firmware updates - dhcp is switched off on the RUTX10 and IP is assigned as static (the other option is none)
Something is not working correctly but I cannot work it out and I have followed the guide, what should I try next? Can I share logs for each device to be checked?
This is frustrating as I am getting many complaints about losing network connections to the internet. Also note I cannot get a terminal login for either device in the WebUI either.
Hoping I can definitely resolve these issues as they have never really fully worked.
Do you not see the RUTX10 node listed under the Clients section in the mesh interface status on the gateway (RUTX50)?
Also, may I ask where the RUTX10 is physically located? Is it positioned further away from the RUTX50 gateway? Could you confirm whether there aren’t many obstacles, thick walls or metal objects, or interference from neighboring wireless networks where the mesh setup is deployed?
Have you tried performing a 5 GHz channel scan via Status → Wireless → Channel Analysis to check for congested channels in your area? If there’s a lot of interference, selecting a less crowded channel could improve stability. Alternatively, in environments with many obstacles, switching to a 2.4 GHz mesh setup should deliver more reliable results.
Wifi scan on RUTX50 shows the two devices on channel 36 and there is hidden SSID on 44 but much lower signal strength at -92. We are rural with no close neighbours.
The RUTX10 node’s IP address should be visible under the RUTX50’s topology map via Status → Network → Topology → Scan LAN results, provided the RUTX10 is configured correctly, meaning DHCP is disabled and it has a static LAN IP address within the same subnet as the gateway.
To clarify why you don’t see a hostname or IP for the RUTX10 under the Status → Wireless page on the RUTX50: this is expected behavior. In a wireless mesh setup, a new virtual wireless interface is created for the mesh link, and the MAC address you’ll see associated with this connection on the gateway side will differ from the RUTX10’s standard wireless MAC address. That’s why it doesn’t appear listed as a typical wireless client in that section.
In brief, if you need to confirm mesh node visibility from the gateway:
@Martynas ok, thanks, it appears as expected then. I am still getting intermittent connectivity issues.
I have noted the firmare update appears on the RUTX50 but not the RUTX10 and then when I use the Android Teltonika app it finds both but clicking the check firmware for the RUTX10 I get the message no Internet… there is Internet on the RUTX50. I must have some issue going on - where should I look, what should I check? RUTX50 mesh shows 1 client which must be the RUTX10.
Thanks, James
Just to confirm, have you followed the mesh setup guidelines provided in the wiki example (available here) attentively, and the 5 GHz channel for both the gateway and the node is the identical one? Also, make sure that all the WiFi antennas are attached to devices properly.
Hi @Martynas, I can confirm I followed the example provided and 5GHz channels are both 36 and 2.4GHz is set to 11. All WiFi antennas are connected correctly.
