I have a RUTX50 connected to 4/5G running 2.4 and 5 ghz networks and mesh is running on 5 ghz. I have configured both devices as your guide and I can see the client connected to the mesh. However the RUTX10 does not appear in the client list on the RUTX50. The RUTX10 also disconnects frequently and also does not pick up the firmware updates - dhcp is switched off on the RUTX10 and IP is assigned as static (the other option is none)
Something is not working correctly but I cannot work it out and I have followed the guide, what should I try next? Can I share logs for each device to be checked?
This is frustrating as I am getting many complaints about losing network connections to the internet. Also note I cannot get a terminal login for either device in the WebUI either.
Hoping I can definitely resolve these issues as they have never really fully worked.
Do you not see the RUTX10 node listed under the Clients section in the mesh interface status on the gateway (RUTX50)?
Also, may I ask where the RUTX10 is physically located? Is it positioned further away from the RUTX50 gateway? Could you confirm whether there aren’t many obstacles, thick walls or metal objects, or interference from neighboring wireless networks where the mesh setup is deployed?
Have you tried performing a 5 GHz channel scan via Status → Wireless → Channel Analysis to check for congested channels in your area? If there’s a lot of interference, selecting a less crowded channel could improve stability. Alternatively, in environments with many obstacles, switching to a 2.4 GHz mesh setup should deliver more reliable results.
Wifi scan on RUTX50 shows the two devices on channel 36 and there is hidden SSID on 44 but much lower signal strength at -92. We are rural with no close neighbours.
