RUTX50 bug in Bands in Status > Network > Mobile

Teltonika Networks
1

Hello

For NR5G bands in NSA aggregations, the positions of RSRP and RSRQ should be swapped

Thanks

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image1920Ă—932 81.1 KB

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image1552Ă—670 43 KB

root@RUTX50:~# gsmctl -A 'AT+QCAINFO'
+QCAINFO: "PCC",1301,100,"LTE BAND 3",1,13,-68,-6,-40,17
+QCAINFO: "SCC",300,100,"LTE BAND 1",1,23,-78,-6,-62,19,0,-,-
+QCAINFO: "SCC",154090,1,"NR5G BAND 28",326

root@RUTX50:~# ubus call gsm.modem0 exec '{"command":"AT+QENG=\"servingcell\""}'
{
        "request": "AT+QENG=\"servingcell\"\r",
        "response": "\r\n+QENG: \"servingcell\",\"NOCONN\"\r\n+QENG: \"LTE\",\"FDD\",219,02,9F5D0D,13,1301,3,5,5,2BC9,-69,-8,-43,20,15,-300,-\r\n+QENG: \"NR5G-NSA\",219,02,326,-8,20,-69,154090,28,1,255\r\n\r\nOK\r\n"
}

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2

Same under 07.08.2?

4

Hello,

Could you please check if the issue persists with the 7.08.03 firmware version? You can download it here: RUTX50 Firmware Downloads - Teltonika Networks Wiki.

Best Regards,

5

According to the manual of RG501Q module everything looks correct. But the values of RSRP and RSRQ are not in their normal range. It might a bug in module software.

+QENG: "NR5G-NSA",<MCC>,<MNC>,<PCID>,<RSRP>,<SINR>,<RSRQ>,<ARFCN>,<band>```

Respone from your module:

+QENG: \"NR5G-NSA\",219,02,326,-8,20,-69,154090,28,1,255

MCC= 219
MNC=02
PCID=326
RSRP=-8
SINR=20
RSRQ=-69
ARFCN=154090
…

6

Hello,
still the same problem…

I noticed that sometimes it switches between B28 and N28 bands

Only in the N28 bands are RSRP and RSRQ swapped

Thanks :slight_smile:

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fw812Ă—233 12 KB

tele2-2
tele2-21662Ă—828 100 KB

tele2-3
tele2-31646Ă—864 92.5 KB


root@RUTX50:~# gsmctl -A 'AT+QCAINFO'
+QCAINFO: "PCC",1301,100,"LTE BAND 3",1,13,-70,-7,-41,21
+QCAINFO: "SCC",300,100,"LTE BAND 1",1,23,-78,-8,-60,-10,0,-,-
+QCAINFO: "SCC",154090,1,"NR5G BAND 28",326

root@RUTX50:~# ubus call gsm.modem0 exec '{"command":"AT+QENG=\"servingcell\""}'
{
        "request": "AT+QENG=\"servingcell\"\r",
        "response": "\r\n+QENG: \"servingcell\",\"NOCONN\"\r\n+QENG: \"LTE\",\"FDD\",219,02,9F5D0D,13,1301,3,5,5,2BC9,-70,-7,-44,21,11,-280,-\r\n+QENG: \"NR5G-NSA\",219,02,326,-7,21,-70,154090,28,1,255\r\n\r\nOK\r\n"
}
root@RUTX50:~# ubus call gsm.modem0 exec '{"command":"AT+QENG=\"servingcell\""}'
{
        "request": "AT+QENG=\"servingcell\"\r",
        "response": "\r\n+QENG: \"servingcell\",\"NOCONN\"\r\n+QENG: \"LTE\",\"FDD\",219,02,9F5D0D,13,1301,3,5,5,2BC9,-71,-9,-39,21,15,-,-\r\n+QENG: \"NR5G-NSA\",219,02,326,-9,21,-71,154090,28,1,255\r\n\r\nOK\r\n"
}
root@RUTX50:~#
7

Hello,

Thank you for confirming that. I’ve informed our development team about the issue, and I’ll update you as soon as I receive any feedback from them.

Best Regards

1 Like
8

To analyze why the module is returning these values, we will need to schedule a remote session. I have sent you a form to complete. Once you have filled it out, I will contact you privately to arrange the session. Please use ticket ID “7309” when completing the form.

Best Regards,

1 Like
9

This topic was automatically closed after 15 days. New replies are no longer allowed.

11

Hello @tirkiz,

Could you please confirm if you received our email regarding the remote session? We haven’t received a response from you yet.

Best Regards,

12

Hello,
sorry, I sent an email :slight_smile:

13

Thank you! I’ve received your email.

Best Regards,