Rutx50 becomes unreachable after "restore to defaults"

NETWORKING SOLUTIONS
1

I’ve had it a couple of times already that after resetting a Rutx50 or Rutx09 to factory defaults, it becomes unreachable. In the past, when I executed the factory defaults (either form WUI or CLI), it came back online at the 192.168.1.1 ip address. But in recent firmwares this is no longer the case. Also a poweroff/poweron after the factory reset, does not bring back the device. Only thing that works is resetting it from a hardware perspective by holding the pin/reset button. Some Rutx devices are in challenging environments, making it very difficult to reach it physically. The most recent firmware on the device was the latest (RUTX_R_00.07.05.4).

Regards,

Leon

2

Hi,

Thank you for contacting us.

Request to set a static IP in the following manner:

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image495×565 74.1 KB

If the web UI remains inaccessible, proceed with the bootloader.

Can you check this link?

Hope this helps.

Thanks,

3

Hi Mamhoud,

Thanks for your reply. I’m well aware of the restore options. Problem is that some device are in hard to reach locations. So being able to recover a device via the build in 192.168.1.1 ip is crucial. Is it a known issue that sometimes the Rutx devices won’t boot up correctly (with 192.168.1.1) after giving it a factory default from WUI or CLI?

Regards,

Leon

4

Hi Leon,

The default IP for Rutx after recovery is 192.168.1.1

Thanks,
Mahmoud

5

Hi Mahmoud,

You are missing the point I’m trying to make. Again:

“Is it a known issue that sometimes the Rutx devices won’t boot up correctly (with 192.168.1.1) after giving it a factory default from WUI or CLI?”

Regards,

Leon

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