Hi, @devon5,
If not too late, I’d like to ask you to generate a troubleshooting file under System → Maintenance → Troubleshoot. I’ll send you a form to fill out, which will allow us to continue communicating through emails and over there, you’d be able to send me the troubleshooting file, which I can then pass to the R&D for analysis.
I would highly appreciate it. In the ticket ID section, simply enter your thread number, which is 13859.
Thank you,
M.