Po firmwaro ataujinimo, jeigu neklystu nuo 07.14, prasidėjo problemos su uploadu. Perkrovus routerį, viskas veikia puikiai nuo valandos iki pusdienio, po to staiga upload greitis krenta iki <0,01mbps, download greitis išlieka koks buvęs. Ping’inant iš lan pusės dalis paketų dropinami bangomis, į kitus atsakas 1ms, prie routerio web interfeiso prisijungti tampa neįmanoma (timeout’ina). Problema padažnėjo su 07.15-07.15.1 versijomis. Perkrovus ruterį vėl viskas veikia puikiai tam tikrą laiką, kol vėl dingsta upload greitis. Ar galėtumėte pagelbėti? Ačiū
Firmware version RUTX_R_00.07.15.1
Firmware build date 2025-06-16 10:42:55
Internal modem firmware version EG12EAPAR01A15M4G_01.202.01.202
Kernel version 6.6.87
Could you please clarify whether you updated from 7.14 to 7.15 using the “Keep settings” option?
If so, for testing purposes, we kindly ask you to reset the device to factory defaults and check if the issue persists. You can find instructions here: Factory Reset Instructions
To avoid losing your current configuration, you can create and download a backup beforehand. Instructions are available here: Backup Guide
Please let us know the outcome after performing the reset.
I made update (not sure about versions numbers) from 7.13.4 to 7.14.2. Problem starter at that time, but rarely. Made factory reset, but didn’t help. Downgraded back to 7.13.4. Later on updated to 7.14.3, problem appear again, once per 1-2 days. Updated to 7.15, problem started to appear more often, like each 1-4 hours. Factory reset didn’t help. The upgraded to 7.15.1, problem remain.
Download 60.2mbps, upload 0.00mbps
Reboot
Download 96.0mbps, upload 24.6mbps
Two hours after reboot
Download 40.9mbps, upload 1.95mbps
After reboot ping to rutx14 from local lan
All packets <1ms
Few ours after reboot
Each 4-5 packet respond time 10-30ms
When upload drops to zero
Each 4-5 packet timeouts, can not connect to ruxt14 from local network, webui not responding.
Reboot with sms or rms and everything start working perfectly.
I have sent you a form to fill out. Once it’s completed, I will contact you privately for further investigation of the issue. Please use “14311” as the ticket ID when filling out the form.