RUTX12 - Secondary Modem unreachable

NETWORKING SOLUTIONS
1

AGAIN I have got an issue with a Teltonika router! RUTX12 is notifying „Secondary Modem unreachable“.

This is happening since the latest FW upgrades to version RUTX_R_00.07.05.3 and RUTX_R_00.07.05.4. SIM cards have been checked and are working fine. Rebooting the device does not help. CLI/SSH command lsusb:

Teltonika RUTX series 2023

Device: RUTX12
Kernel: 5.10.188
Firmware: RUTX_R_00.07.05.4
Build: d48a3687a6
Build date: 2023-11-07 14:54:54

root@XYZUSER:~# lsusb
Bus 003 Device 001: ID 1d6b:0002
Bus 001 Device 001: ID 1d6b:0002
Bus 001 Device 002: ID 05e3:0610
Bus 004 Device 001: ID 1d6b:0003
Bus 002 Device 001: ID 1d6b:0003
Bus 001 Device 003: ID 0a12:0001
Bus 001 Device 017: ID 2c7c:0306
Bus 003 Device 002: ID 2c7c:0306

rutx12error
rutx12error859×788 57.8 KB

It is absolutely annoying that ALL of my Teltonika devices (RUT850, RUT 955, RUTX11, RUTX12) have been affected by any hard- and/or software issues in the past. THIS IS ABSOLUTELY DISAPPOINTING !!!

2

No answers so far? Issue is still existing and the RUTX12 is useless.

4

Hello,

We have received your email, and our sales managers will be in contact with you shortly.
Thank you for your patience.

Best regards,

5

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