Good morning, I have a problem with my RUTX12 after updating to the latest version RUTX_R_00.07.14.1.
After updating I lost the 3G/4G connection and I cannot recover it, I have returned to the RUTX_R_00.07.13.4 version and restored the user settings and factory version but I still cannot connect. After performing a speed test I get 180 download but 0 upload, I have made changes with different network operators and verified on a smartphone that the SIM cards work. I don’t know what else I can do.
Could you please help me?
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Hello,
Thank you for reaching out. To assist you effectively, we’ll need to continue this process privately. You should find a support request form in the inbox of the email address you used for your forum registration. Kindly fill out the form, and please reference Ticket ID: 13642 when submitting it. Once the form is completed, we’ll contact you directly via email to investigate the issue in detail and help work towards a solution.
Best regards,