Hi
I am getting an orange ‘Obtaining IP’ message on the WAN port of my RUTx11.
I have the RUTX11 WAN port (DHCP) connected to a TP-Link VR-1800v modem in bridge mode. I expect the RUT to pick up the dynamic IP from the ISP as the ISP requires dynamic settings. The RUT fails to get any IP from the ISP.
Teltonika firmware RUTX_R_00.07.16.1
An identical RUTX11 configuration with a VR2100 works perfectly at another site.
Teltonika Firmware RUTX_R_00.07.15.2
An identical RUTx11 configuration with another VR-1800v also works fine at a different site
Teltonika Firmware RUTX_R_00.07.11.2
If I connect my laptop to the VR-1800v, it picks up the ISP IP address and I can access the internet.
I have ended up setting up the 1800v as a modem/router and then I DMZ to the RUTx11. This works, but it’s not perfect and I risk double NAT.
Thanks in advance for any help here!
Firmware? Hell no! Surely
Thank you for reaching out. In this case, to troubleshoot and assist you effectively, we’ll need to continue this process privately, because sensitive/publicly unshareable information needs to be gathered. You should find a support request form in the inbox of the email address you used for your forum registration. Kindly fill out the form, and please reference Ticket ID: 14790 when submitting it. Once the form is completed, we’ll contact you directly via email to investigate the issue in detail and help work towards a solution.
