I have a RUTX11 that had previously been connected to RMS, but ran out of time and needed a new credit.
I applied a new credit. RMS indicates Management service is “Active” but on the very same screen also shows “Last Event: Device could not connect to the system - device did not have an active credit.”.
On the device, which luckily I have physical access too, the RMS service indicates “Failure (Expired license)”
I’ve tried reconnecting several times from the device itself, same errors reported.
How do I get my device back on RMS?