RUTX11 fault only PWR LED lights up

Hello,

I have a problem with my RUTX11.

After powering on, only the PWR LED lights up.

The other LEDs are off.

When I connect the Ethernet cable to the LAN1 port, the green LED lights up.

The router is unresponsive.

I can’t connect the router to the browser. There’s no connection.

Resetting to factory settings using the reset button doesn’t work.

The device is 3,5 years old.

Can you please help me?

What can I do? Are there any other tests?

Thank you.

Thomas

Hi,

try enter bootloader menu (https://wiki.teltonika-networks.com/view/RUTX11_Device_Recovery_Options) and install newest FW 7.13.3 (https://wiki.teltonika-networks.com/view/RUTX11_Firmware_Downloads)

1 Like

Hello, thank you very much.

After installing the latest firmware, the router is now working.

Thanks for the perfect and quick help.

Great

Hello @ThomasRUTX11,

Could you please confirm if the issue has been resolved, or if you still need any assistance?

Best regards,

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