We have a RUTX11 (batch 063) that was recently updated to the lastest firmware, then had a factory reset applied, but since the reset the default credentials on the sticker are not accepted.
I’ve confirmed the creditials we are trying are correct by comparing to the details contained in the QR code.
We’ve also tried rolling back firmware versions via the bootloader method, but this still has not allowed the default credentials to be accepted.
SSH access using root or admin as the user and the default password also fails.
Currently this RUT is now a brick unless we can find a way to regain access…