Continued from:
I would like to have the dangerous update path for the modem please.
Hi harre,
Before proceeding with the modem firmware upgrade, can you share the log file first when you try to insert the sim card on the device. Run logread -f command on the CLI then insert the sim to see realtime logs.
Regards,
I firstly inserted into SIM1 nothing happened, and after that I inserted in SIM2 nothing else happened
logread -f
Tue Aug 20 10:25:09 2024 authpriv.info dropbear[23252]: Child connection from 218.92.0.113:21465
Tue Aug 20 10:25:09 2024 authpriv.info dropbear[23252]: Exit before auth from <218.92.0.113:21465>: No matching algo kex
Tue Aug 20 10:26:16 2024 kern.notice Password auth succeeded for admin on HTTP from 192.168.1.20
Tue Aug 20 10:26:16 2024 daemon.err uhttpd[2686]: vuci: accepted login for admin from 192.168.1.20
Tue Aug 20 10:27:45 2024 authpriv.info dropbear[23471]: Child connection from 45.227.254.49:65127
Tue Aug 20 10:27:45 2024 authpriv.info dropbear[23471]: Exit before auth from <45.227.254.49:65127>: Exited normally
Tue Aug 20 10:28:30 2024 authpriv.info dropbear[23517]: Child connection from 218.92.0.107:58208
Tue Aug 20 10:28:30 2024 authpriv.info dropbear[23517]: Exit before auth from <218.92.0.107:58208>: No matching algo kex
Tue Aug 20 10:28:31 2024 authpriv.info dropbear[23518]: Child connection from 180.101.88.248:15252
Tue Aug 20 10:28:32 2024 authpriv.info dropbear[23518]: Exit before auth from <180.101.88.248:15252>: No matching algo kex
Tue Aug 20 10:28:58 2024 authpriv.info dropbear[23530]: Child connection from 218.92.0.113:36068
Tue Aug 20 10:28:59 2024 authpriv.info dropbear[23530]: Exit before auth from <218.92.0.113:36068>: No matching algo kex
Tue Aug 20 10:29:25 2024 kern.notice kernel: User “admin” changed simcard configuration
Tue Aug 20 10:29:27 2024 daemon.info mobifd: Service reload initiated
Tue Aug 20 10:29:27 2024 daemon.info mobifd: [gsm.modem0] Config reload initiated
Tue Aug 20 10:29:32 2024 authpriv.info dropbear[23590]: Child connection from 218.92.0.22:63040
I changed to SIM2 as default and got this in the log, so did a reboot as the log suggested
Tue Aug 20 10:29:36 2024 daemon.info mobifd: [gsm.modem0] Config reload initiated
Tue Aug 20 10:29:36 2024 daemon.err mobifd: [gsm.modem0] SIM not detected, waiting for “device reboot”
Rebooted and this is the log. It seems to be some issue with the modem. It never gets connected.
logread -f
Tue Aug 20 10:32:22 2024 cron.err crond[3864]: crond (busybox 1.34.1) started, log level 5
Tue Aug 20 10:32:27 2024 daemon.warn dnsmasq[2177]: possible DNS-rebind attack detected: 172-17-0-1.abcdefghijklmnopqrstuvwxyz012345.plex.direct
Tue Aug 20 10:32:29 2024 kern.notice Password auth succeeded for admin on HTTP from 192.168.1.20
Tue Aug 20 10:32:29 2024 daemon.err uhttpd[2813]: vuci: accepted login for admin from 192.168.1.20
Tue Aug 20 10:32:29 2024 daemon.info mdcollectd: Interface already registered
Tue Aug 20 10:32:30 2024 cron.err crond[4899]: crond (busybox 1.34.1) started, log level 5
Tue Aug 20 10:32:31 2024 daemon.info ledman[4952]: [subscribe_gsm_init:601] error: Failed to subscribe to gsm.modem0 object. ERR: Not found
Tue Aug 20 10:32:33 2024 daemon.info dfota[5517]: Unable to start because another instance is running!
Tue Aug 20 10:32:39 2024 daemon.info procd: - init complete -
Tue Aug 20 10:32:39 2024 daemon.err uhttpd[2813]: Command failed: Not found
Tue Aug 20 10:32:40 2024 cron.err crond[7064]: crond (busybox 1.34.1) started, log level 5
Tue Aug 20 10:32:40 2024 cron.err crond[7064]: ignoring file ‘rootfkKnOH’ (no such user)
Tue Aug 20 10:32:40 2024 cron.err crond[7156]: crond (busybox 1.34.1) started, log level 5
Tue Aug 20 10:32:45 2024 daemon.info gsmd[2425]: [ubus_notify_event:299] error: [MODEM_UBUS] Failed to send ubus notify for 3-1 [2c7c:0306] modem!
Tue Aug 20 10:32:46 2024 kern.info kernel: SIM state changed to not inserted (internal modem)
Tue Aug 20 10:32:46 2024 daemon.info mobifd: [gsm.modem0] Starting modem settings init
Tue Aug 20 10:32:50 2024 daemon.info mobifd: [gsm.modem0] SIM is busy. Waiting for SIM to be ready
Tue Aug 20 10:32:58 2024 daemon.info mobifd: [gsm.modem0] SIM is ready
Tue Aug 20 10:33:08 2024 daemon.err mobifd: [gsm.modem0] GSM error in “generic_mbn_get_cfg_cb:196” (Request timed out), gsmd_method_id: “26”
Tue Aug 20 10:33:11 2024 daemon.err mobifd: [gsm.modem0] Init ‘mbn’ failed. Retrying
Tue Aug 20 10:33:21 2024 daemon.err mobifd: [gsm.modem0] GSM error in “generic_mbn_get_cfg_cb:196” (Request timed out), gsmd_method_id: “26”
Tue Aug 20 10:33:21 2024 kern.info kernel: [ 114.775935] usb 3-1: USB disconnect, device number 2
Tue Aug 20 10:33:21 2024 kern.info kernel: [ 114.776562] option1 ttyUSB0: GSM modem (1-port) converter now disconnected from ttyUSB0
Tue Aug 20 10:33:21 2024 kern.info kernel: [ 114.780204] option 3-1:1.0: device disconnected
Tue Aug 20 10:33:21 2024 kern.info kernel: [ 114.788396] option1 ttyUSB1: GSM modem (1-port) converter now disconnected from ttyUSB1
Tue Aug 20 10:33:21 2024 kern.info kernel: [ 114.792402] option 3-1:1.1: device disconnected
Tue Aug 20 10:33:21 2024 kern.info kernel: [ 114.801753] option1 ttyUSB2: GSM modem (1-port) converter now disconnected from ttyUSB2
Tue Aug 20 10:33:21 2024 kern.info kernel: [ 114.805381] option 3-1:1.2: device disconnected
Tue Aug 20 10:33:21 2024 kern.info kernel: [ 114.813607] option1 ttyUSB3: GSM modem (1-port) converter now disconnected from ttyUSB3
Tue Aug 20 10:33:21 2024 kern.info kernel: [ 114.817565] option 3-1:1.3: device disconnected
Tue Aug 20 10:33:21 2024 user.warn kernel: [ 114.819307] [01-serial-symlink.sh] New device ttyUSB0 at /devices/platform/soc/60f8800.usb2/6000000.dwc3/xhci-hcd.1.auto/usb3/3-1/3-1:1.0/ttyUSB0/tty/ttyUSB0 appeared!
Tue Aug 20 10:33:21 2024 kern.info kernel: [ 114.825890] qmi_wwan 3-1:1.4 wwan0: unregister ‘qmi_wwan’ usb-xhci-hcd.1.auto-1, WWAN/QMI device
Tue Aug 20 10:33:22 2024 user.warn kernel: [ 115.012951] [01-serial-symlink.sh] New device ttyUSB1 at /devices/platform/soc/60f8800.usb2/6000000.dwc3/xhci-hcd.1.auto/usb3/3-1/3-1:1.1/ttyUSB1/tty/ttyUSB1 appeared!
Tue Aug 20 10:33:22 2024 user.warn kernel: [ 115.166034] [01-serial-symlink.sh] New device ttyUSB2 at /devices/platform/soc/60f8800.usb2/6000000.dwc3/xhci-hcd.1.auto/usb3/3-1/3-1:1.2/ttyUSB2/tty/ttyUSB2 appeared!
Tue Aug 20 10:33:22 2024 user.warn kernel: [ 115.317106] [01-serial-symlink.sh] New device ttyUSB3 at /devices/platform/soc/60f8800.usb2/6000000.dwc3/xhci-hcd.1.auto/usb3/3-1/3-1:1.3/ttyUSB3/tty/ttyUSB3 appeared!
Tue Aug 20 10:33:22 2024 daemon.info ledman[4952]: [subscribe_gsm_init:601] error: Failed to subscribe to gsm.modem0 object. ERR: Not found
Tue Aug 20 10:33:24 2024 daemon.err mobifd: [gsm.modem0] Init ‘mbn’ failed. Retrying
Tue Aug 20 10:33:24 2024 daemon.err mobifd: [gsm.modem0] GSM error in “generic_mbn_get_cfg_cb:196” (Not found), gsmd_method_id: “26”
Tue Aug 20 10:33:24 2024 daemon.err mobifd: [gsm.modem0] Init “mbn” failed with init_halt. Stopping init
Tue Aug 20 10:33:28 2024 kern.info kernel: [ 121.564040] usb 3-1: new high-speed USB device number 3 using xhci-hcd
Tue Aug 20 10:33:28 2024 daemon.info gsmd[2425]: [__init:1165] error: [CMM] Failed to open modem at /dev/ path!
Tue Aug 20 10:33:28 2024 daemon.info gsmd[2425]: [__init:420] error: [MODEM] Failed to initialize comm manager for 3-1 [2c7c:0306] modem!
Tue Aug 20 10:33:28 2024 daemon.info gsmd[2425]: [__new_modem:697] error: [MODEM_MANAGER] Failed to initialize 3-1 [2c7c:0306] modem!
Tue Aug 20 10:33:28 2024 daemon.info gsmd[2425]: [__modem_added:506] error: [MODEM_MANAGER] Unable to initialize 3-1 [2c7c:0306] modem!
Tue Aug 20 10:33:28 2024 kern.info kernel: [ 121.890743] option 3-1:1.0: GSM modem (1-port) converter detected
Tue Aug 20 10:33:28 2024 kern.info kernel: [ 121.891152] usb 3-1: GSM modem (1-port) converter now attached to ttyUSB0
Tue Aug 20 10:33:28 2024 kern.info kernel: [ 121.896678] option 3-1:1.1: GSM modem (1-port) converter detected
Tue Aug 20 10:33:28 2024 kern.info kernel: [ 121.903033] usb 3-1: GSM modem (1-port) converter now attached to ttyUSB1
Tue Aug 20 10:33:28 2024 kern.info kernel: [ 121.909526] option 3-1:1.2: GSM modem (1-port) converter detected
Tue Aug 20 10:33:28 2024 kern.info kernel: [ 121.915895] usb 3-1: GSM modem (1-port) converter now attached to ttyUSB2
Tue Aug 20 10:33:28 2024 kern.info kernel: [ 121.922282] option 3-1:1.3: GSM modem (1-port) converter detected
Tue Aug 20 10:33:28 2024 kern.info kernel: [ 121.928945] usb 3-1: GSM modem (1-port) converter now attached to ttyUSB3
Tue Aug 20 10:33:28 2024 kern.info kernel: [ 121.954290] qmi_wwan 3-1:1.4: cdc-wdm0: USB WDM device
Tue Aug 20 10:33:28 2024 kern.info kernel: [ 121.955728] qmi_wwan 3-1:1.4 wwan0: register ‘qmi_wwan’ at usb-xhci-hcd.1.auto-1, WWAN/QMI device, 1a:65:92:96:a9:58
Tue Aug 20 10:33:29 2024 user.warn kernel: [ 122.001089] [01-serial-symlink.sh] New device ttyUSB0 at /devices/platform/soc/60f8800.usb2/6000000.dwc3/xhci-hcd.1.auto/usb3/3-1/3-1:1.0/ttyUSB0/tty/ttyUSB0 appeared!
Tue Aug 20 10:33:29 2024 user.warn kernel: [ 122.149248] [01-serial-symlink.sh] New device ttyUSB1 at /devices/platform/soc/60f8800.usb2/6000000.dwc3/xhci-hcd.1.auto/usb3/3-1/3-1:1.1/ttyUSB1/tty/ttyUSB1 appeared!
Tue Aug 20 10:33:29 2024 user.warn kernel: [ 122.298855] [01-serial-symlink.sh] New device ttyUSB2 at /devices/platform/soc/60f8800.usb2/6000000.dwc3/xhci-hcd.1.auto/usb3/3-1/3-1:1.2/ttyUSB2/tty/ttyUSB2 appeared!
Tue Aug 20 10:33:29 2024 user.warn kernel: [ 122.448941] [01-serial-symlink.sh] New device ttyUSB3 at /devices/platform/soc/60f8800.usb2/6000000.dwc3/xhci-hcd.1.auto/usb3/3-1/3-1:1.3/ttyUSB3/tty/ttyUSB3 appeared!
Tue Aug 20 10:33:37 2024 daemon.info ledman[4952]: [subscribe_gsm_init:601] error: Failed to subscribe to gsm.modem0 object. ERR: Not found
Tue Aug 20 10:33:42 2024 kern.info kernel: [ 135.744465] usb 3-1: USB disconnect, device number 3
Tue Aug 20 10:33:42 2024 kern.info kernel: [ 135.745021] option1 ttyUSB0: GSM modem (1-port) converter now disconnected from ttyUSB0
Tue Aug 20 10:33:42 2024 kern.info kernel: [ 135.748759] option 3-1:1.0: device disconnected
Tue Aug 20 10:33:42 2024 kern.info kernel: [ 135.756905] option1 ttyUSB1: GSM modem (1-port) converter now disconnected from ttyUSB1
Tue Aug 20 10:33:42 2024 kern.info kernel: [ 135.761002] option 3-1:1.1: device disconnected
Tue Aug 20 10:33:42 2024 kern.info kernel: [ 135.770258] option1 ttyUSB2: GSM modem (1-port) converter now disconnected from ttyUSB2
Tue Aug 20 10:33:42 2024 kern.info kernel: [ 135.773420] option 3-1:1.2: device disconnected
Tue Aug 20 10:33:42 2024 kern.info kernel: [ 135.782076] option1 ttyUSB3: GSM modem (1-port) converter now disconnected from ttyUSB3
Tue Aug 20 10:33:42 2024 kern.info kernel: [ 135.786156] option 3-1:1.3: device disconnected
Tue Aug 20 10:33:42 2024 kern.info kernel: [ 135.794269] qmi_wwan 3-1:1.4 wwan0: unregister ‘qmi_wwan’ usb-xhci-hcd.1.auto-1, WWAN/QMI device
Tue Aug 20 10:33:42 2024 user.warn kernel: [ 135.822879] [01-serial-symlink.sh] New device ttyUSB0 at /devices/platform/soc/60f8800.usb2/6000000.dwc3/xhci-hcd.1.auto/usb3/3-1/3-1:1.0/ttyUSB0/tty/ttyUSB0 appeared!
Tue Aug 20 10:33:43 2024 user.warn kernel: [ 135.972192] [01-serial-symlink.sh] New device ttyUSB1 at /devices/platform/soc/60f8800.usb2/6000000.dwc3/xhci-hcd.1.auto/usb3/3-1/3-1:1.1/ttyUSB1/tty/ttyUSB1 appeared!
Tue Aug 20 10:33:43 2024 user.warn kernel: [ 136.119817] [01-serial-symlink.sh] New device ttyUSB2 at /devices/platform/soc/60f8800.usb2/6000000.dwc3/xhci-hcd.1.auto/usb3/3-1/3-1:1.2/ttyUSB2/tty/ttyUSB2 appeared!
Tue Aug 20 10:33:43 2024 user.warn kernel: [ 136.268201] [01-serial-symlink.sh] New device ttyUSB3 at /devices/platform/soc/60f8800.usb2/6000000.dwc3/xhci-hcd.1.auto/usb3/3-1/3-1:1.3/ttyUSB3/tty/ttyUSB3 appeared!
Tue Aug 20 10:33:49 2024 kern.info kernel: [ 142.204051] usb 3-1: new high-speed USB device number 4 using xhci-hcd
Tue Aug 20 10:33:49 2024 daemon.info gsmd[2425]: [__init:1165] error: [CMM] Failed to open modem at /dev/ path!
Tue Aug 20 10:33:49 2024 daemon.info gsmd[2425]: [__init:420] error: [MODEM] Failed to initialize comm manager for 3-1 [2c7c:0306] modem!
Tue Aug 20 10:33:49 2024 daemon.info gsmd[2425]: [__new_modem:697] error: [MODEM_MANAGER] Failed to initialize 3-1 [2c7c:0306] modem!
Tue Aug 20 10:33:49 2024 daemon.info gsmd[2425]: [__modem_added:506] error: [MODEM_MANAGER] Unable to initialize 3-1 [2c7c:0306] modem!
Tue Aug 20 10:33:49 2024 kern.info kernel: [ 142.530753] option 3-1:1.0: GSM modem (1-port) converter detected
Tue Aug 20 10:33:49 2024 kern.info kernel: [ 142.531196] usb 3-1: GSM modem (1-port) converter now attached to ttyUSB0
Tue Aug 20 10:33:49 2024 kern.info kernel: [ 142.537222] option 3-1:1.1: GSM modem (1-port) converter detected
Tue Aug 20 10:33:49 2024 kern.info kernel: [ 142.543260] usb 3-1: GSM modem (1-port) converter now attached to ttyUSB1
Tue Aug 20 10:33:49 2024 kern.info kernel: [ 142.549728] option 3-1:1.2: GSM modem (1-port) converter detected
Tue Aug 20 10:33:49 2024 kern.info kernel: [ 142.556369] usb 3-1: GSM modem (1-port) converter now attached to ttyUSB2
Tue Aug 20 10:33:49 2024 kern.info kernel: [ 142.562573] option 3-1:1.3: GSM modem (1-port) converter detected
Tue Aug 20 10:33:49 2024 kern.info kernel: [ 142.568823] usb 3-1: GSM modem (1-port) converter now attached to ttyUSB3
Tue Aug 20 10:33:49 2024 kern.info kernel: [ 142.594489] qmi_wwan 3-1:1.4: cdc-wdm0: USB WDM device
Tue Aug 20 10:33:49 2024 kern.info kernel: [ 142.596221] qmi_wwan 3-1:1.4 wwan0: register ‘qmi_wwan’ at usb-xhci-hcd.1.auto-1, WWAN/QMI device, 1a:65:92:96:a9:58
Tue Aug 20 10:33:49 2024 user.warn kernel: [ 142.637915] [01-serial-symlink.sh] New device ttyUSB0 at /devices/platform/soc/60f8800.usb2/6000000.dwc3/xhci-hcd.1.auto/usb3/3-1/3-1:1.0/ttyUSB0/tty/ttyUSB0 appeared!
Tue Aug 20 10:33:49 2024 user.warn kernel: [ 142.788762] [01-serial-symlink.sh] New device ttyUSB1 at /devices/platform/soc/60f8800.usb2/6000000.dwc3/xhci-hcd.1.auto/usb3/3-1/3-1:1.1/ttyUSB1/tty/ttyUSB1 appeared!
Tue Aug 20 10:33:49 2024 user.warn kernel: [ 142.937450] [01-serial-symlink.sh] New device ttyUSB2 at /devices/platform/soc/60f8800.usb2/6000000.dwc3/xhci-hcd.1.auto/usb3/3-1/3-1:1.2/ttyUSB2/tty/ttyUSB2 appeared!
Tue Aug 20 10:33:50 2024 user.warn kernel: [ 143.087775] [01-serial-symlink.sh] New device ttyUSB3 at /devices/platform/soc/60f8800.usb2/6000000.dwc3/xhci-hcd.1.auto/usb3/3-1/3-1:1.3/ttyUSB3/tty/ttyUSB3 appeared!
Tue Aug 20 10:33:52 2024 daemon.info ledman[4952]: [subscribe_gsm_init:601] error: Failed to subscribe to gsm.modem0 object. ERR: Not found
Tue Aug 20 10:34:03 2024 kern.info kernel: [ 156.348219] usb 3-1: USB disconnect, device number 4
Tue Aug 20 10:34:03 2024 kern.info kernel: [ 156.348868] option1 ttyUSB0: GSM modem (1-port) converter now disconnected from ttyUSB0
Tue Aug 20 10:34:03 2024 kern.info kernel: [ 156.352473] option 3-1:1.0: device disconnected
Tue Aug 20 10:34:03 2024 kern.info kernel: [ 156.360974] option1 ttyUSB1: GSM modem (1-port) converter now disconnected from ttyUSB1
Tue Aug 20 10:34:03 2024 kern.info kernel: [ 156.365010] option 3-1:1.1: device disconnected
Tue Aug 20 10:34:03 2024 kern.info kernel: [ 156.373918] option1 ttyUSB2: GSM modem (1-port) converter now disconnected from ttyUSB2
Tue Aug 20 10:34:03 2024 kern.info kernel: [ 156.377481] option 3-1:1.2: device disconnected
Tue Aug 20 10:34:03 2024 daemon.info dnsmasq-dhcp[2177]: DHCPDISCOVER(br-lan) ec:c4:0d:b6:eb:44
Tue Aug 20 10:34:03 2024 daemon.info dnsmasq-dhcp[2177]: DHCPOFFER(br-lan) 192.168.1.188 ec:c4:0d:b6:eb:44
Tue Aug 20 10:34:03 2024 kern.info kernel: [ 156.385703] option1 ttyUSB3: GSM modem (1-port) converter now disconnected from ttyUSB3
Tue Aug 20 10:34:03 2024 kern.info kernel: [ 156.390399] option 3-1:1.3: device disconnected
Tue Aug 20 10:34:03 2024 kern.info kernel: [ 156.398263] qmi_wwan 3-1:1.4 wwan0: unregister ‘qmi_wwan’ usb-xhci-hcd.1.auto-1, WWAN/QMI device
Tue Aug 20 10:34:03 2024 user.warn kernel: [ 156.427476] [01-serial-symlink.sh] New device ttyUSB0 at /devices/platform/soc/60f8800.usb2/6000000.dwc3/xhci-hcd.1.auto/usb3/3-1/3-1:1.0/ttyUSB0/tty/ttyUSB0 appeared!
Tue Aug 20 10:34:03 2024 daemon.info dnsmasq-dhcp[2177]: DHCPREQUEST(br-lan) 192.168.1.188 ec:c4:0d:b6:eb:44
Tue Aug 20 10:34:03 2024 daemon.info dnsmasq-dhcp[2177]: DHCPACK(br-lan) 192.168.1.188 ec:c4:0d:b6:eb:44 switch
Tue Aug 20 10:34:03 2024 user.warn kernel: [ 156.601950] [01-serial-symlink.sh] New device ttyUSB1 at /devices/platform/soc/60f8800.usb2/6000000.dwc3/xhci-hcd.1.auto/usb3/3-1/3-1:1.1/ttyUSB1/tty/ttyUSB1 appeared!
Tue Aug 20 10:34:03 2024 user.warn kernel: [ 156.754338] [01-serial-symlink.sh] New device ttyUSB2 at /devices/platform/soc/60f8800.usb2/6000000.dwc3/xhci-hcd.1.auto/usb3/3-1/3-1:1.2/ttyUSB2/tty/ttyUSB2 appeared!
Tue Aug 20 10:34:03 2024 user.warn kernel: [ 156.901802] [01-serial-symlink.sh] New device ttyUSB3 at /devices/platform/soc/60f8800.usb2/6000000.dwc3/xhci-hcd.1.auto/usb3/3-1/3-1:1.3/ttyUSB3/tty/ttyUSB3 appeared!
Tue Aug 20 10:34:07 2024 daemon.info ledman[4952]: [subscribe_gsm_init:601] error: Failed to subscribe to gsm.modem0 object. ERR: Not found
Tue Aug 20 10:34:09 2024 kern.info kernel: [ 162.554035] usb 3-1: new high-speed USB device number 5 using xhci-hcd
Tue Aug 20 10:34:09 2024 daemon.info gsmd[2425]: [__init:1165] error: [CMM] Failed to open modem at /dev/ path!
Tue Aug 20 10:34:09 2024 daemon.info gsmd[2425]: [__init:420] error: [MODEM] Failed to initialize comm manager for 3-1 [2c7c:0306] modem!
Tue Aug 20 10:34:09 2024 daemon.info gsmd[2425]: [__new_modem:697] error: [MODEM_MANAGER] Failed to initialize 3-1 [2c7c:0306] modem!
Tue Aug 20 10:34:09 2024 daemon.info gsmd[2425]: [__modem_added:506] error: [MODEM_MANAGER] Unable to initialize 3-1 [2c7c:0306] modem!
Tue Aug 20 10:34:09 2024 kern.info kernel: [ 162.883155] option 3-1:1.0: GSM modem (1-port) converter detected
Tue Aug 20 10:34:09 2024 kern.info kernel: [ 162.883632] usb 3-1: GSM modem (1-port) converter now attached to ttyUSB0
Tue Aug 20 10:34:09 2024 kern.info kernel: [ 162.889047] option 3-1:1.1: GSM modem (1-port) converter detected
Tue Aug 20 10:34:09 2024 kern.info kernel: [ 162.896138] usb 3-1: GSM modem (1-port) converter now attached to ttyUSB1
Tue Aug 20 10:34:09 2024 kern.info kernel: [ 162.901850] option 3-1:1.2: GSM modem (1-port) converter detected
Tue Aug 20 10:34:09 2024 kern.info kernel: [ 162.908330] usb 3-1: GSM modem (1-port) converter now attached to ttyUSB2
Tue Aug 20 10:34:09 2024 kern.info kernel: [ 162.914975] option 3-1:1.3: GSM modem (1-port) converter detected
Tue Aug 20 10:34:09 2024 kern.info kernel: [ 162.921116] usb 3-1: GSM modem (1-port) converter now attached to ttyUSB3
Tue Aug 20 10:34:09 2024 kern.info kernel: [ 162.946186] qmi_wwan 3-1:1.4: cdc-wdm0: USB WDM device
Tue Aug 20 10:34:09 2024 kern.info kernel: [ 162.947704] qmi_wwan 3-1:1.4 wwan0: register ‘qmi_wwan’ at usb-xhci-hcd.1.auto-1, WWAN/QMI device, 1a:65:92:96:a9:58
Tue Aug 20 10:34:10 2024 user.warn kernel: [ 162.994543] [01-serial-symlink.sh] New device ttyUSB0 at /devices/platform/soc/60f8800.usb2/6000000.dwc3/xhci-hcd.1.auto/usb3/3-1/3-1:1.0/ttyUSB0/tty/ttyUSB0 appeared!
Tue Aug 20 10:34:10 2024 user.warn kernel: [ 163.142831] [01-serial-symlink.sh] New device ttyUSB1 at /devices/platform/soc/60f8800.usb2/6000000.dwc3/xhci-hcd.1.auto/usb3/3-1/3-1:1.1/ttyUSB1/tty/ttyUSB1 appeared!
Tue Aug 20 10:34:10 2024 user.warn kernel: [ 163.290475] [01-serial-symlink.sh] New device ttyUSB2 at /devices/platform/soc/60f8800.usb2/6000000.dwc3/xhci-hcd.1.auto/usb3/3-1/3-1:1.2/ttyUSB2/tty/ttyUSB2 appeared!
Tue Aug 20 10:34:10 2024 user.warn kernel: [ 163.438662] [01-serial-symlink.sh] New device ttyUSB3 at /devices/platform/soc/60f8800.usb2/6000000.dwc3/xhci-hcd.1.auto/usb3/3-1/3-1:1.3/ttyUSB3/tty/ttyUSB3 appeared!
If your device is no longer under warranty, you might find this step-by-step guide on recovering modem firmware helpful.
GITHUB: Teltonika RUTX device: Modem Firmware Recovery.pdf
Cheers!
I tried flashing and it seems it did fail somehow, I did a reboot and still got same log.
root@RUTX11:/mnt# tar xzfv EG06ELAR04A20M4G.tar.gz
update/partition.mbn
update/ENPRG9x45.mbn
update/
update/firehose/
update/tz.mbn
update/partition_nand.xml
md5.txt
update/mdm9640-perf-sysfs.ubi
update/sbl1.mbn
update/firehose/rawprogram_nand_p4K_b256K_update.xml
update/NON-HLOS.ubi
update/NPRG9x45.mbn
update/mdm-perf-recovery-image-mdm9640-perf.ubi
update/firehose/prog_nand_firehose_9x45.mbn
update/appsboot.mbn
update/firehose/partition_complete_p4K_b256K.mbn
update/rpm.mbn
update/firehose/patch_p4K_b256K.xml
update/mdm9640-perf-boot.img
contents.xml
root@RUTX11:/mnt/update# modem_updater -i 3-1 -p /mnt/update/
[INFO]found MODEM_N: 0
[000.000]: Version: QFirehose_Linux_Android_V1.4.18
[000.004]: Builded: Aug 8 2024 07:42:09
[000.011]: qusb_read_speed_atime speed: 480, st_atime: 20240822_10:06:57
[000.014]: P: /dev/bus/usb/003/082 idVendor=2c7c idProduct=0306
[000.014]: C: /dev/bus/usb/003/082 bNumInterfaces: 5
[000.015]: I: If#= 0 Alt= 0 #EPs= 2 Cls=ff Sub=ff Prot=ff
[000.015]: E: Ad=81 Atr=02 MxPS= 512 Ivl=0ms
[000.015]: E: Ad=01 Atr=02 MxPS= 512 Ivl=0ms
[000.015]: I: If#= 1 Alt= 0 #EPs= 3 Cls=ff Sub=00 Prot=00
[000.015]: E: Ad=83 Atr=03 MxPS= 10 Ivl=9ms
[000.015]: E: Ad=82 Atr=02 MxPS= 512 Ivl=0ms
[000.015]: E: Ad=02 Atr=02 MxPS= 512 Ivl=0ms
[000.015]: I: If#= 2 Alt= 0 #EPs= 3 Cls=ff Sub=00 Prot=00
[000.015]: E: Ad=85 Atr=03 MxPS= 10 Ivl=9ms
[000.015]: E: Ad=84 Atr=02 MxPS= 512 Ivl=0ms
[000.015]: E: Ad=03 Atr=02 MxPS= 512 Ivl=0ms
[000.015]: I: If#= 3 Alt= 0 #EPs= 3 Cls=ff Sub=00 Prot=00
[000.015]: E: Ad=87 Atr=03 MxPS= 10 Ivl=9ms
[000.015]: E: Ad=86 Atr=02 MxPS= 512 Ivl=0ms
[000.015]: E: Ad=04 Atr=02 MxPS= 512 Ivl=0ms
[000.015]: I: If#= 4 Alt= 0 #EPs= 3 Cls=ff Sub=ff Prot=ff
[000.018]: tmp=/sys/bus/usb/devices/usb3/../driver, driver=../../../../../../bus/platform/drivers/xhci-hcd
[000.018]: qusb_noblock_open port_name = /dev/ttyUSB0
[001.023]: poll_wait events=POLLIN msec=1000 timeout
[001.023]: switch to 'Emergency download mode'
[001.025]: successful, wait module reboot
ls: /mnt/update//update/firehose/: No such file or directory
[ERROR] No firehose folder found. Either the firmware is not right or you must use legacy mode (-l option)
Usage: /usr/bin/modem_updater -v <version> <options>.
-g List all available modems and versions available for them.
-v <version> Modem firmware version to install.
-p <path> Specify a custom firmware path. Remote mounting with sshfs will not be used by the script.
-r <fwver> Install missing dependencies into tmp folder. (Deprecated)
-s Search for EDL devices.
Use "-r show" to show available versions on the server.
-h Print help.
auxiliary options:
-n <MODEM_N> Modem ID(number). eg.: 0, 1, 2...
-i <MODEM_N> Modem USB ID. eg.: 1-1 3-1 etc.
-f Force upgrade start without extra validation. USE AT YOUR OWN RISK.
-l Legacy mode for quectel modems(Fastboot).
-d <name> Manually set device Vendor (Quectel, QuectelASR, QuectelUNISOC, Meiglink, MeiglinkASR or Telit).
-t <ttyUSBx> ttyUSBx port.
-D debug
[INFO] Starting services:
[INFO] Starting gsmd
[INFO] Starting modem_trackd
[INFO] Starting ledman
[INFO] Starting ping_reboot
[INFO] Waiting for modem: 0
.
[handle_requests:429] error: Failed to handle AT exec. ERR: Not found
.
[handle_requests:429] error: Failed to handle AT exec. ERR: Not found
.
[handle_requests:429] error: Failed to handle AT exec. ERR: Not found
.
[handle_requests:429] error: Failed to handle AT exec. ERR: Not found
.
[handle_requests:429] error: Failed to handle AT exec. ERR: Not found
.
[handle_requests:429] error: Failed to handle AT exec. ERR: Not found
.
[handle_requests:429] error: Failed to handle AT exec. ERR: Not found
.
[handle_requests:429] error: Failed to handle AT exec. ERR: Not found
.
[handle_requests:429] error: Failed to handle AT exec. ERR: Not found
.
[handle_requests:429] error: Failed to handle AT exec. ERR: Not found
[INFO] Restart failed. Trying to restart default modem
No modem selected. Taking default modem
OK
[INFO] Waiting for modem: 0
.
[handle_requests:429] error: Failed to handle AT exec. ERR: Not found
.
[handle_requests:429] error: Failed to handle AT exec. ERR: Not found
.
[handle_requests:429] error: Failed to handle AT exec. ERR: Not found
.
[handle_requests:429] error: Failed to handle AT exec. ERR: Not found
.
[handle_requests:429] error: Failed to handle AT exec. ERR: Not found
.
[handle_requests:429] error: Failed to handle AT exec. ERR: Not found
.
[handle_requests:429] error: Failed to handle AT exec. ERR: Not found
.
[handle_requests:429] error: Failed to handle AT exec. ERR: Not found
.
[handle_requests:429] error: Failed to handle AT exec. ERR: Not found
.
[handle_requests:429] error: Failed to handle AT exec. ERR: Not found
[INFO] Restart failed. Trying to restart default modem
No modem selected. Taking default modem
OK
Looks like modem is not responsive. A system reboot may be required.
root@RUTX11:/mnt/update#
Apparently the updater wanted the path of the folder containing “update” adjusting the command yielded this response:
root@RUTX11:/mnt# modem_updater -i 3-1 -p /mnt
[INFO]found MODEM_N: 0
[000.000]: Version: QFirehose_Linux_Android_V1.4.18
[000.005]: Builded: Aug 8 2024 07:42:09
[000.011]: qusb_read_speed_atime speed: 480, st_atime: 20240822_11:15:46
[000.015]: P: /dev/bus/usb/003/016 idVendor=2c7c idProduct=0306
[000.015]: C: /dev/bus/usb/003/016 bNumInterfaces: 5
[000.016]: I: If#= 0 Alt= 0 #EPs= 2 Cls=ff Sub=ff Prot=ff
[000.016]: E: Ad=81 Atr=02 MxPS= 512 Ivl=0ms
[000.016]: E: Ad=01 Atr=02 MxPS= 512 Ivl=0ms
[000.017]: I: If#= 1 Alt= 0 #EPs= 3 Cls=ff Sub=00 Prot=00
[000.017]: E: Ad=83 Atr=03 MxPS= 10 Ivl=9ms
[000.018]: E: Ad=82 Atr=02 MxPS= 512 Ivl=0ms
[000.018]: E: Ad=02 Atr=02 MxPS= 512 Ivl=0ms
[000.018]: I: If#= 2 Alt= 0 #EPs= 3 Cls=ff Sub=00 Prot=00
[000.019]: E: Ad=85 Atr=03 MxPS= 10 Ivl=9ms
[000.019]: E: Ad=84 Atr=02 MxPS= 512 Ivl=0ms
[000.019]: E: Ad=03 Atr=02 MxPS= 512 Ivl=0ms
[000.020]: I: If#= 3 Alt= 0 #EPs= 3 Cls=ff Sub=00 Prot=00
[000.020]: E: Ad=87 Atr=03 MxPS= 10 Ivl=9ms
[000.021]: E: Ad=86 Atr=02 MxPS= 512 Ivl=0ms
[000.021]: E: Ad=04 Atr=02 MxPS= 512 Ivl=0ms
[000.021]: I: If#= 4 Alt= 0 #EPs= 3 Cls=ff Sub=ff Prot=ff
[000.024]: tmp=/sys/bus/usb/devices/usb3/…/driver, driver=…/…/…/…/…/…/bus/platform/drivers/xhci-hcd
[000.025]: qusb_noblock_open port_name = /dev/ttyUSB0
[001.030]: poll_wait events=POLLIN msec=1000 timeout
[001.030]: switch to ‘Emergency download mode’
[001.033]: successful, wait module reboot
[INFO] Stopping services:
[INFO] Stopping gsmd
[INFO] Stopping modem_trackd
Command failed: Not found
[INFO] Stopping ledman
[INFO] Stopping ping_reboot
@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@
DO NOT TURN OFF YOUR DEVICE DURING THE UPDATE PROCESS!
@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@
Starting flasher…
Found EDL device: /sys/bus/usb/devices//3-1
[000.000]: Version: QFirehose_Linux_Android_V1.4.18
[000.000]: Builded: Aug 8 2024 07:42:09
[000.005]: find ‘prog_nand_firehose_9x45.mbn’
[000.005]: find_firehose_mbn prog_nand_firehose_9x45.mbn
[000.006]: qusb_read_speed_atime speed: 480, st_atime: 20240822_11:16:18
[000.006]: P: /dev/bus/usb/003/017 idVendor=05c6 idProduct=9008
[000.006]: C: /dev/bus/usb/003/017 bNumInterfaces: 1
[000.006]: I: If#= 0 Alt= 0 #EPs= 2 Cls=ff Sub=ff Prot=ff
[000.006]: E: Ad=81 Atr=02 MxPS= 512 Ivl=0ms
[000.006]: E: Ad=01 Atr=02 MxPS= 512 Ivl=0ms
[000.007]: tmp=/sys/bus/usb/devices/usb3/…/driver, driver=…/…/…/…/…/…/bus/platform/drivers/xhci-hcd
[000.011]: <=== Q_SAHARA_ONE
[000.011]: Q_SAHARA_TWO ===>
[000.011]: <=== Q_SAHARA_THREE
[000.011]: 0x0000000d 0x00000000 0x00000034
[000.013]: <=== Q_SAHARA_THREE
[000.013]: 0x0000000d 0x00000034 0x00000060
[000.013]: <=== Q_SAHARA_THREE
[000.013]: 0x0000000d 0x00001000 0x00001000
[000.014]: <=== Q_SAHARA_THREE
[000.014]: 0x0000000d 0x00002000 0x00000988
[000.015]: <=== Q_SAHARA_THREE
[000.015]: 0x0000000d 0x00003000 0x00001000
[000.016]: <=== Q_SAHARA_THREE
[000.016]: 0x0000000d 0x00004000 0x00001000
[000.017]: <=== Q_SAHARA_THREE
[000.017]: 0x0000000d 0x00005000 0x00001000
[000.018]: <=== Q_SAHARA_THREE
[000.018]: 0x0000000d 0x00006000 0x00001000
[000.019]: <=== Q_SAHARA_THREE
[000.019]: 0x0000000d 0x00007000 0x00001000
[000.020]: <=== Q_SAHARA_THREE
[000.020]: 0x0000000d 0x00008000 0x00001000
[000.020]: <=== Q_SAHARA_THREE
[000.020]: 0x0000000d 0x00009000 0x00001000
[000.021]: <=== Q_SAHARA_THREE
[000.021]: 0x0000000d 0x0000a000 0x00001000
[000.022]: <=== Q_SAHARA_THREE
[000.022]: 0x0000000d 0x0000b000 0x00001000
[000.023]: <=== Q_SAHARA_THREE
[000.023]: 0x0000000d 0x0000c000 0x00001000
[000.024]: <=== Q_SAHARA_THREE
[000.024]: 0x0000000d 0x0000d000 0x00001000
[000.025]: <=== Q_SAHARA_THREE
[000.025]: 0x0000000d 0x0000e000 0x00001000
[000.026]: <=== Q_SAHARA_THREE
[000.026]: 0x0000000d 0x0000f000 0x00001000
[000.026]: <=== Q_SAHARA_THREE
[000.026]: 0x0000000d 0x00010000 0x00001000
[000.027]: <=== Q_SAHARA_THREE
[000.027]: 0x0000000d 0x00011000 0x00001000
[000.028]: <=== Q_SAHARA_THREE
[000.028]: 0x0000000d 0x00012000 0x00001000
[000.029]: <=== Q_SAHARA_THREE
[000.029]: 0x0000000d 0x00013000 0x00001000
[000.030]: <=== Q_SAHARA_THREE
[000.030]: 0x0000000d 0x00014000 0x00001000
[000.031]: <=== Q_SAHARA_THREE
[000.031]: 0x0000000d 0x00015000 0x00001000
[000.032]: <=== Q_SAHARA_THREE
[000.032]: 0x0000000d 0x00016000 0x00001000
[000.032]: <=== Q_SAHARA_THREE
[000.032]: 0x0000000d 0x00017000 0x00001000
[000.033]: <=== Q_SAHARA_THREE
[000.033]: 0x0000000d 0x00018000 0x00001000
[000.034]: <=== Q_SAHARA_THREE
[000.034]: 0x0000000d 0x00019000 0x00001000
[000.035]: <=== Q_SAHARA_THREE
[000.035]: 0x0000000d 0x0001a000 0x00001000
[000.036]: <=== Q_SAHARA_THREE
[000.036]: 0x0000000d 0x0001b000 0x00001000
[000.036]: <=== Q_SAHARA_THREE
[000.037]: 0x0000000d 0x0001c000 0x00001000
[000.037]: <=== Q_SAHARA_THREE
[000.037]: 0x0000000d 0x0001d000 0x00001000
[000.038]: <=== Q_SAHARA_THREE
[000.038]: 0x0000000d 0x0001e000 0x00001000
[000.039]: <=== Q_SAHARA_THREE
[000.039]: 0x0000000d 0x0001f000 0x00001000
[000.040]: <=== Q_SAHARA_THREE
[000.040]: 0x0000000d 0x00020000 0x00001000
[000.041]: <=== Q_SAHARA_THREE
[000.041]: 0x0000000d 0x00021000 0x000006e4
[000.067]: <=== Q_SAHARA_FOUR
[000.067]: q_image_id = 13, q_status = 0
[000.067]: Q_SAHARA_FIVE ===>
[000.067]: <=== Q_SAHARA_SIX
[000.067]: q_image_tx_status = 0
[000.067]: Sahara protocol completed
[000.079]: find ‘rawprogram_nand_p4K_b256K_update.xml’
[000.079]: retrieve rawprogram namd file failed.
[000.081]: find ‘patch_p4K_b256K.xml’
[001.070]:
[001.070]:
[004.095]:
[004.096]:
[004.096]:
[004.097]:
[004.106]:
[004.106]:
[004.107]:
[004.120]:
[004.120]:
[004.121]:
[004.136]:
[004.136]:
[004.137]:
[004.149]:
[004.150]:
[004.150]:
[004.165]:
[004.165]:
[004.166]:
[004.250]:
[004.251]:
[004.251]:
[004.872]:
[005.034]:
[005.035]:
[005.035]:
[005.120]:
[005.120]:
[005.121]:
[005.300]:
[005.300]:
[005.301]:
[005.425]:
[005.426]:
[005.426]:
[005.970]:
[005.971]:
[005.971]:
[006.255]:
[006.528]:
[006.528]:
[006.529]:
[006.885]:
[007.337]:
[007.338]:
[008.769]:
[008.776]:
[008.777]:
[008.777]:
[008.777]:
[008.778]: send partition_complete_p4K_b256K.mbn, filesize=16384
.
[008.782]: upgrade progress 0% 16384/229507525
[008.782]: send finished
[008.785]:
[008.785]:
[008.785]:
[008.786]:
[008.786]:
[008.786]:
[008.787]: send …/tz.mbn, filesize=467552
.
[008.954]: upgrade progress 0% 483936/229507525
[008.954]: send finished
[008.955]:
[008.955]:
[008.956]:
[008.957]:
[008.957]:
[008.957]:
[008.958]: send …/rpm.mbn, filesize=157400
.
[009.014]: upgrade progress 0% 641336/229507525
[009.014]: send finished
[009.015]:
[009.015]:
[009.015]:
[009.016]:
[009.016]:
[009.016]:
[009.017]: send …/appsboot.mbn, filesize=505041
.
[009.198]: upgrade progress 0% 1146377/229507525
[009.198]: send finished
[009.200]:
[009.200]:
[009.201]:
[009.201]:
[009.201]:
[009.202]:
[009.202]: send …/mdm9640-perf-boot.img, filesize=6584320
…
[011.570]: upgrade progress 3% 7730697/229507525
[011.570]: send finished
[011.572]:
[011.572]:
[011.572]:
[011.573]:
[011.573]:
[011.573]:
[011.574]: send …/NON-HLOS.ubi, filesize=47710208
…
[028.772]: upgrade progress 24% 55440905/229507525
[028.773]: send finished
[028.775]:
[028.775]:
[028.775]:
[028.776]:
[028.776]:
[028.776]:
[028.777]: send …/mdm9640-perf-boot.img, filesize=6584320
…
[031.028]: upgrade progress 27% 62025225/229507525
[031.028]: send finished
[031.031]:
[031.031]:
[031.031]:
[031.032]:
[031.032]:
[031.032]:
[031.033]: send …/mdm-perf-recovery-image-mdm9640-perf.ubi, filesize=10223616
…
[034.707]: upgrade progress 31% 72248841/229507525
[034.707]: send finished
[034.710]:
[034.710]:
[034.710]:
[034.711]:
[034.711]:
[034.711]:
[034.712]: send …/mdm-perf-recovery-image-mdm9640-perf.ubi, filesize=10223616
…
[038.205]: upgrade progress 35% 82472457/229507525
[038.205]: send finished
[038.207]:
[038.207]:
[038.207]:
[038.208]:
[038.208]:
[038.208]:
[038.209]: send …/NON-HLOS.ubi, filesize=47710208
…
[054.535]: upgrade progress 56% 130182665/229507525
[054.536]: send finished
[054.538]:
[054.538]:
[054.538]:
[054.539]:
[054.539]:
[054.539]:
[054.540]: send …/mdm9640-perf-sysfs.ubi, filesize=49545216
…
[072.376]: upgrade progress 78% 179727881/229507525
[072.376]: send finished
[072.379]:
[072.379]:
[072.379]:
[072.380]:
[072.380]:
[072.380]:
[072.381]: send …/mdm9640-perf-sysfs.ubi, filesize=49545216
…
[089.278]: upgrade progress 99% 229273097/229507525
[089.279]: send finished
[089.281]:
[089.281]:
[089.282]:
[089.282]:
[089.283]:
[089.283]:
[089.284]: send …/sbl1.mbn, filesize=234428
.
[089.367]: upgrade progress 100% 229507525/229507525
[089.367]: send finished
[089.369]:
[089.370]:
[089.370]:
[089.371]:
[089.371]:
[090.373]: THE TOTAL DOWNLOAD TIME IS 90.366 s
[090.373]: Upgrade module successfully.
[INFO] Script finished
[INFO] Starting services:
[INFO] Starting gsmd
[INFO] Starting modem_trackd
[INFO] Starting ledman
[INFO] Starting ping_reboot
[INFO] Waiting for modem: 0
.
[handle_requests:429] error: Failed to handle AT exec. ERR: Not found
.
[handle_requests:429] error: Failed to handle AT exec. ERR: Not found
.
[handle_requests:429] error: Failed to handle AT exec. ERR: Not found
.
[handle_requests:429] error: Failed to handle AT exec. ERR: Not found
.
[handle_requests:429] error: Failed to handle AT exec. ERR: Not found
.
[handle_requests:429] error: Failed to handle AT exec. ERR: Not found
.
[handle_requests:429] error: Failed to handle AT exec. ERR: Not found
.
[handle_requests:429] error: Failed to handle AT exec. ERR: Not found
.
[handle_requests:429] error: Failed to handle AT exec. ERR: Not found
.
[handle_requests:429] error: Failed to handle AT exec. ERR: Not found
[INFO] Restart failed. Trying to restart default modem
No modem selected. Taking default modem
OK
[INFO] Waiting for modem: 0
.
[handle_requests:429] error: Failed to handle AT exec. ERR: Not found
.
[handle_requests:429] error: Failed to handle AT exec. ERR: Not found
.
[handle_requests:429] error: Failed to handle AT exec. ERR: Not found
.
[handle_requests:429] error: Failed to handle AT exec. ERR: Not found
.
[handle_requests:429] error: Failed to handle AT exec. ERR: Not found
.
[handle_requests:429] error: Failed to handle AT exec. ERR: Not found
.
[handle_requests:429] error: Failed to handle AT exec. ERR: Not found
.
[handle_requests:429] error: Failed to handle AT exec. ERR: Not found
.
[handle_requests:429] error: Failed to handle AT exec. ERR: Not found
.
[handle_requests:429] error: Failed to handle AT exec. ERR: Not found
[INFO] Restart failed. Trying to restart default modem
No modem selected. Taking default modem
OK
Looks like modem is not responsive. A system reboot may be required.
I got it to connect to the mobile network but then the device disappeared.
Seems in the dmesg that the modem keeps getting disconnected/reconnected.
Is this some hardware issue, sadly my router is out of warranty?
[ 176.690595] qmi_wwan 3-1:1.4 wwan0: register 'qmi_wwan' at usb-xhci-hcd.1.auto-1, WWAN/QMI device, 56:16:62:a8:b8:ee
[ 176.730449] [01-serial-symlink.sh] New device ttyUSB0 at /devices/platform/soc/60f8800.usb2/6000000.dwc3/xhci-hcd.1.auto/usb3/3-1/3-1:1.0/ttyUSB0/tty/ttyUSB0 appeared!
[ 176.878479] [01-serial-symlink.sh] New device ttyUSB1 at /devices/platform/soc/60f8800.usb2/6000000.dwc3/xhci-hcd.1.auto/usb3/3-1/3-1:1.1/ttyUSB1/tty/ttyUSB1 appeared!
[ 177.027258] [01-serial-symlink.sh] New device ttyUSB2 at /devices/platform/soc/60f8800.usb2/6000000.dwc3/xhci-hcd.1.auto/usb3/3-1/3-1:1.2/ttyUSB2/tty/ttyUSB2 appeared!
[ 177.175611] [01-serial-symlink.sh] New device ttyUSB3 at /devices/platform/soc/60f8800.usb2/6000000.dwc3/xhci-hcd.1.auto/usb3/3-1/3-1:1.3/ttyUSB3/tty/ttyUSB3 appeared!
[ 272.291934] nf_conntrack: default automatic helper assignment has been turned off for security reasons and CT-based firewall rule not found. Use the iptables CT target to attach helpers instead.
[ 308.794301] usb 3-1: USB disconnect, device number 4
[ 308.795041] option1 ttyUSB0: GSM modem (1-port) converter now disconnected from ttyUSB0
[ 308.798671] option 3-1:1.0: device disconnected
[ 308.806900] option1 ttyUSB1: GSM modem (1-port) converter now disconnected from ttyUSB1
[ 308.810824] option 3-1:1.1: device disconnected
[ 308.819629] option1 ttyUSB2: GSM modem (1-port) converter now disconnected from ttyUSB2
[ 308.823339] option 3-1:1.2: device disconnected
[ 308.831882] option1 ttyUSB3: GSM modem (1-port) converter now disconnected from ttyUSB3
[ 308.835866] option 3-1:1.3: device disconnected
[ 308.844222] qmi_wwan 3-1:1.4 wwan0: unregister 'qmi_wwan' usb-xhci-hcd.1.auto-1, WWAN/QMI device
[ 308.851434] [01-serial-symlink.sh] New device ttyUSB0 at /devices/platform/soc/60f8800.usb2/6000000.dwc3/xhci-hcd.1.auto/usb3/3-1/3-1:1.0/ttyUSB0/tty/ttyUSB0 appeared!
[ 309.115703] [01-serial-symlink.sh] New device ttyUSB1 at /devices/platform/soc/60f8800.usb2/6000000.dwc3/xhci-hcd.1.auto/usb3/3-1/3-1:1.1/ttyUSB1/tty/ttyUSB1 appeared!
[ 309.326476] [01-serial-symlink.sh] New device ttyUSB2 at /devices/platform/soc/60f8800.usb2/6000000.dwc3/xhci-hcd.1.auto/usb3/3-1/3-1:1.2/ttyUSB2/tty/ttyUSB2 appeared!
[ 309.509106] [01-serial-symlink.sh] New device ttyUSB3 at /devices/platform/soc/60f8800.usb2/6000000.dwc3/xhci-hcd.1.auto/usb3/3-1/3-1:1.3/ttyUSB3/tty/ttyUSB3 appeared!
[ 322.714636] usb 3-1: new high-speed USB device number 5 using xhci-hcd
[ 323.025327] option 3-1:1.0: GSM modem (1-port) converter detected
[ 323.025690] usb 3-1: GSM modem (1-port) converter now attached to ttyUSB0
[ 323.031140] option 3-1:1.1: GSM modem (1-port) converter detected
[ 323.037906] usb 3-1: GSM modem (1-port) converter now attached to ttyUSB1
[ 323.044110] option 3-1:1.2: GSM modem (1-port) converter detected
[ 323.050429] usb 3-1: GSM modem (1-port) converter now attached to ttyUSB2
[ 323.056890] option 3-1:1.3: GSM modem (1-port) converter detected
[ 323.063350] usb 3-1: GSM modem (1-port) converter now attached to ttyUSB3
[ 323.089084] qmi_wwan 3-1:1.4: cdc-wdm0: USB WDM device
[ 323.090645] qmi_wwan 3-1:1.4 wwan0: register 'qmi_wwan' at usb-xhci-hcd.1.auto-1, WWAN/QMI device, 56:16:62:a8:b8:ee
[ 323.159599] [01-serial-symlink.sh] New device ttyUSB0 at /devices/platform/soc/60f8800.usb2/6000000.dwc3/xhci-hcd.1.auto/usb3/3-1/3-1:1.0/ttyUSB0/tty/ttyUSB0 appeared!
[ 323.310187] [01-serial-symlink.sh] New device ttyUSB1 at /devices/platform/soc/60f8800.usb2/6000000.dwc3/xhci-hcd.1.auto/usb3/3-1/3-1:1.1/ttyUSB1/tty/ttyUSB1 appeared!
[ 323.457453] [01-serial-symlink.sh] New device ttyUSB2 at /devices/platform/soc/60f8800.usb2/6000000.dwc3/xhci-hcd.1.auto/usb3/3-1/3-1:1.2/ttyUSB2/tty/ttyUSB2 appeared!
[ 323.605157] [01-serial-symlink.sh] New device ttyUSB3 at /devices/platform/soc/60f8800.usb2/6000000.dwc3/xhci-hcd.1.auto/usb3/3-1/3-1:1.3/ttyUSB3/tty/ttyUSB3 appeared!
[ 366.816657] usb 3-1: USB disconnect, device number 5
[ 366.817284] option1 ttyUSB0: GSM modem (1-port) converter now disconnected from ttyUSB0
[ 366.820949] option 3-1:1.0: device disconnected
[ 366.829111] option1 ttyUSB1: GSM modem (1-port) converter now disconnected from ttyUSB1
[ 366.833082] option 3-1:1.1: device disconnected
[ 366.841831] option1 ttyUSB2: GSM modem (1-port) converter now disconnected from ttyUSB2
[ 366.845691] option 3-1:1.2: device disconnected
[ 366.854445] option1 ttyUSB3: GSM modem (1-port) converter now disconnected from ttyUSB3
[ 366.856959] [01-serial-symlink.sh] New device ttyUSB0 at /devices/platform/soc/60f8800.usb2/6000000.dwc3/xhci-hcd.1.auto/usb3/3-1/3-1:1.0/ttyUSB0/tty/ttyUSB0 appeared!
[ 366.858103] option 3-1:1.3: device disconnected
[ 366.881409] qmi_wwan 3-1:1.4 wwan0: unregister 'qmi_wwan' usb-xhci-hcd.1.auto-1, WWAN/QMI device
[ 367.102001] [01-serial-symlink.sh] New device ttyUSB1 at /devices/platform/soc/60f8800.usb2/6000000.dwc3/xhci-hcd.1.auto/usb3/3-1/3-1:1.1/ttyUSB1/tty/ttyUSB1 appeared!
[ 367.276973] [01-serial-symlink.sh] New device ttyUSB2 at /devices/platform/soc/60f8800.usb2/6000000.dwc3/xhci-hcd.1.auto/usb3/3-1/3-1:1.2/ttyUSB2/tty/ttyUSB2 appeared!
[ 367.431577] [01-serial-symlink.sh] New device ttyUSB3 at /devices/platform/soc/60f8800.usb2/6000000.dwc3/xhci-hcd.1.auto/usb3/3-1/3-1:1.3/ttyUSB3/tty/ttyUSB3 appeared!
[ 368.794102] usb 3-1: new high-speed USB device number 6 using xhci-hcd
[ 369.138006] option 3-1:1.0: GSM modem (1-port) converter detected
[ 369.138364] usb 3-1: GSM modem (1-port) converter now attached to ttyUSB0
[ 369.143860] option 3-1:1.1: GSM modem (1-port) converter detected
[ 369.150483] usb 3-1: GSM modem (1-port) converter now attached to ttyUSB1
[ 369.156945] option 3-1:1.2: GSM modem (1-port) converter detected
[ 369.163205] usb 3-1: GSM modem (1-port) converter now attached to ttyUSB2
[ 369.169648] option 3-1:1.3: GSM modem (1-port) converter detected
[ 369.176072] usb 3-1: GSM modem (1-port) converter now attached to ttyUSB3
[ 369.201336] qmi_wwan 3-1:1.4: cdc-wdm0: USB WDM device
[ 369.203195] qmi_wwan 3-1:1.4 wwan0: register 'qmi_wwan' at usb-xhci-hcd.1.auto-1, WWAN/QMI device, 56:16:62:a8:b8:ee
[ 369.276825] [01-serial-symlink.sh] New device ttyUSB0 at /devices/platform/soc/60f8800.usb2/6000000.dwc3/xhci-hcd.1.auto/usb3/3-1/3-1:1.0/ttyUSB0/tty/ttyUSB0 appeared!
[ 369.424444] [01-serial-symlink.sh] New device ttyUSB1 at /devices/platform/soc/60f8800.usb2/6000000.dwc3/xhci-hcd.1.auto/usb3/3-1/3-1:1.1/ttyUSB1/tty/ttyUSB1 appeared!
[ 369.571057] [01-serial-symlink.sh] New device ttyUSB2 at /devices/platform/soc/60f8800.usb2/6000000.dwc3/xhci-hcd.1.auto/usb3/3-1/3-1:1.2/ttyUSB2/tty/ttyUSB2 appeared!
[ 369.721028] [01-serial-symlink.sh] New device ttyUSB3 at /devices/platform/soc/60f8800.usb2/6000000.dwc3/xhci-hcd.1.auto/usb3/3-1/3-1:1.3/ttyUSB3/tty/ttyUSB3 appeared!
[ 386.225885] usb 3-1: USB disconnect, device number 6
[ 386.226507] option1 ttyUSB0: GSM modem (1-port) converter now disconnected from ttyUSB0
[ 386.230163] option 3-1:1.0: device disconnected
[ 386.238555] option1 ttyUSB1: GSM modem (1-port) converter now disconnected from ttyUSB1
[ 386.242347] option 3-1:1.1: device disconnected
[ 386.252560] option1 ttyUSB2: GSM modem (1-port) converter now disconnected from ttyUSB2
[ 386.254989] option 3-1:1.2: device disconnected
[ 386.263349] option1 ttyUSB3: GSM modem (1-port) converter now disconnected from ttyUSB3
[ 386.265566] [01-serial-symlink.sh] New device ttyUSB0 at /devices/platform/soc/60f8800.usb2/6000000.dwc3/xhci-hcd.1.auto/usb3/3-1/3-1:1.0/ttyUSB0/tty/ttyUSB0 appeared!
[ 386.267432] option 3-1:1.3: device disconnected
[ 386.290617] qmi_wwan 3-1:1.4 wwan0: unregister 'qmi_wwan' usb-xhci-hcd.1.auto-1, WWAN/QMI device
[ 386.428565] [01-serial-symlink.sh] New device ttyUSB1 at /devices/platform/soc/60f8800.usb2/6000000.dwc3/xhci-hcd.1.auto/usb3/3-1/3-1:1.1/ttyUSB1/tty/ttyUSB1 appeared!
[ 386.583485] [01-serial-symlink.sh] New device ttyUSB2 at /devices/platform/soc/60f8800.usb2/6000000.dwc3/xhci-hcd.1.auto/usb3/3-1/3-1:1.2/ttyUSB2/tty/ttyUSB2 appeared!
[ 386.741839] [01-serial-symlink.sh] New device ttyUSB3 at /devices/platform/soc/60f8800.usb2/6000000.dwc3/xhci-hcd.1.auto/usb3/3-1/3-1:1.3/ttyUSB3/tty/ttyUSB3 appeared!
Hi harre,
If your device is no longer covered by warranty, did you try to follow the steps in the guide Teltonika RUTX device: Modem Firmware Recovery.pdf?
The USB connection is flapping. It would be preferable not to keep the device powered on as it looks like the modem is constantly restoring and this could ruin it.
Are you happy to run the following command gsmctl -A AT+QPRTPARA=4 and post here the output?
No output on that command
root@RUTX11:~# gsmctl AT+QPRTPARA=4
root@RUTX11:~#
the usb connection have been flappy for over a year, I have tried getting help for some time but it’s quite slow when it’s not covered by warranty any more.
There is no output because you have to add the modem command -A:
gsmctl -A AT+QPRTPARA=4
Moreover, the command modem_updater -i 3-1 -p /mnt which is what you used is not going to force the firmware flashing.
I suggest you to flash the firmware as detailed here: Teltonika RUTX device: Modem Firmware Recovery.pdf
I suggest you to contact Quectel to get the firmware EG06ELAR04A20M4G which is the latest release supported by Teltonika for RUTX11 as described in the pdf. You have to adhere to the steps in the guide and the modem will likely be detected again. I am unsure if this will also solve the flapping USB connection.
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