RUTX11 07.15 modem unreachable

NETWORKING SOLUTIONS
1

Hello,

After upgrading to 07.15 I have:

root@lgrrutx:~# /usr/local/usr/bin/lsusb
Bus 003 Device 002: ID 2c7c:0306 Quectel EG06-E

but the UI says “modem unreachable” and it is impossible to activate mob1s1a1 / mob1s2a1.

Some logs from the device:

2025-06-08T12:26:02+02:00 lgrrutx gsmd[5542]: gsmd-ng init
2025-06-08T12:26:02+02:00 lgrrutx gsmd[5542]: gsmd-ng canary build git#18a177b964b
2025-06-08T12:26:02+02:00 lgrrutx system: gsmd[5542]:
2025-06-08T12:26:02+02:00 lgrrutx gsmd[5542]: AT traffic support:  yes
2025-06-08T12:26:02+02:00 lgrrutx gsmd[5542]: Baseband feature support: no
2025-06-08T12:26:02+02:00 lgrrutx system: gsmd[5542]:
2025-06-08T12:26:02+02:00 lgrrutx gsmd[5542]: gsmd-ng running
2025-06-08T12:26:02+02:00 lgrrutx gsmd[5542]: [ubus_init:505] error: [MODEM_UBUS] Failed to add `gsm` ubus object!
2025-06-08T12:26:02+02:00 lgrrutx gsmd[5542]: [__init:703] error: [MODEM_MANAGER] Failed to initialize ubus subsystem!
2025-06-08T12:26:02+02:00 lgrrutx gsmd[5542]: Unable to initialize modem manager!

Restoring a 7.13.4 version fixes things.

Regards,

3

Hello,

I have sent you a form to fill out. Once completed, I will contact you privately regarding this issue. Please use the ticket ID “14118” when submitting the form.

Best regards,

4

Hello Marija,
A reinstall of a 7.15 version after a factory reset fixed the modem unreachable issue …
Sorry for the noise.
Regards,

5

Hello @flebourse,

I’m glad to hear that your issue have been resolved!

Please feel free to reach out on the forum if you have any more questions or need assistance with something else.

Best regards,

6

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