RUTX09 Mobile data disconnected

Hi,

I’m encoutering a weird behaviour every 2 hours roughtly i loose access to internet throught my sim 4G card.

The UI show the SIM connected and data connected but i can no more ping outside (8.8.8.8)

The only way i have found to resolve this issue is to reboot the router. after everything works well.

I tried stable firmware and the latest one with same issue :

  • Firmware version

    RUTX_R_00.07.17.2

  • Firmware build date

    2025-08-29 08:59:34

  • Internal modem firmware version

    EG06ELAR04A25M4G

  • Kernel version

    6.6.96

Hi, I’m having the same problem with a RUT241 updated to the latest version. The data connection goes into standby every 2 hours. I can restart the connection if I send an SMS with “passrouter mobileon,” and so on every 2 hours. But I need a continuous connection, and given the cost of this router, I expect it to work perfectly. I have other RUTs, about thirty different models, and they all work. I need to figure this out. Please help.

Hello,

Please try the steps described here: RUT240 Mobile connection drops every 2 hours - #12 by Marija and, after completing them, reboot the router.

Please let me know how it goes.

If the issue persists after completing these steps, please fill out the form I have sent to your email address registered on the forum. This will allow me to contact you privately for further troubleshooting, as I may need some sensitive device information, such as a troubleshoot file.
When filling out the form, @ojudith please use ticket ID “15429”,
@GillesLuca please use ticket ID “15429-2”.*

Best regards,

Hi Marija,

As mentioned , i have modified the dhcp option in /etc/config/network then restart the network with command : /etc/init.d/network restart

But i’ve got to restart the router one more time today because of connection lost.

In the previous ticket the user said that to resolve the issue he put 7 days for the lease. I don’t really understand, if the provider force to 2 hours i think that lease should be less than 2hours in order to permit the router to gather new ip during this period.

Where can i see which lease time is recovered by the client from the provider ?

Regards

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