RUTX09 Flashing Signal Strength LEDs

Hi

I have a RUTX09 which now just has an illuminated power LED and and all 5 signal strength LEDs flash together - I’ve tried factory reseting and also run the power up sequence to put it into boot mode, however while the Ethernet activity ports flash as they are supposed to, the device always reverts back to this state with 5 flashing LEDs.

I can’t find any reference to this LED sequence online - can anyone advise?

Is there anything I can do to ‘unbrick’ the router which up until now has worked flawlessly.

Many thanks in advance

James

  • Melbourne Australia

Good afternoon,

In the first instance, can you advise if you are able to access the device itself via it’s IP address?

You also mentioned that the device used to work. Did you make a configuration change to put the device in this state? Or is it random?

Also to check, have you tried this Sim card in another device or your phone? Or another Sim in this device. Try putting the Sim card in another Sim slot.

Regards,
Arturas

Hi

Thanks for reaching out.

I have no access to the device - I can’t connect via its IP address and it’s DHCP server isn’t handing out IP addresses,

Only thing that changes is I power cycled the router (think the last reboot was probably 6 months ago)

The SIM is still working as I pulled it out and installed it into another LTE router today. Makes no difference if it’s in SIM slot 1 or 2.

Do the 5 flashing signal strength LEDs indicate a particular fault?

Is there anything else we can try?

Kind Regards
James

Hi there,

In your case I would advise to please also try to perform a bootloader reset on the device. This unique feature allows you to perform firmware update and reflash the device, which can potentially resolve the issue. Instructions on how to do so : RUTX09 Device Recovery Options - Teltonika Networks Wiki

Firmware : RUTX09 Firmware Downloads - Teltonika Networks Wiki

In your case, if the device’s led’s are still flashing after trying to put the device in the bootloader state a few times, and you are unable to resolve the issue with this step, I would recommend to contact your distributor for an RMA.

Regards,

Arturas

This topic was automatically closed after 60 days. New replies are no longer allowed.