RUTX Internet Status Feature

[amadgwick]

All, referring back to this ticket here, it appears there are still issues with the functionality of the Internet Status feature: Unstable RUTX50 modems - IPv4 connectivity started to fail

On a device with FW 7.13.1, we are experiencing issues where it is causing the connection to the device be lost.

[Marija]

Hello,

Have you experienced this issue before updating to 7.13.1?

Best regards,

[amadgwick]

Yes, I have experienced it across multiple FW versions

[Marija]

Hello,

Apologies for the late reply.

I have sent you a form to fill out. Once completed, I will contact you privately regarding this issue.
Please use the ticket ID “12844” for reference.

Best regards,