RUTX 50 data usage wrong (only 3 days)

Hi there,

I’ve responded to the new form you’ve created and sent you an e-mail. Will be hopefully seeing a response this time.

I’ve answered to your last mail with the requested file (using reply button)

Did you get it ?

Hey there,

Still haven’t gotten it. I’ve contacted you directly from my own e-mail address; we’ll try a different approach for you to send us the file.

Thank you for your patience.
M.

Hello

Any update now you’ve got the log file ?

I’ve upgraded to the very last firmware (RUTX_R_00.07.13.4) and it did not change the volume data display is still limited to the 3 last days for month and week views

Hi there, Bilbo,

As of this date and time, the team is still analyzing the troubleshooting file you’ve provided. Once I have any information I could provide, I’ll email you.

Regards,
M.

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