Hi there,
I’ve responded to the new form you’ve created and sent you an e-mail. Will be hopefully seeing a response this time.
Hi there,
I’ve responded to the new form you’ve created and sent you an e-mail. Will be hopefully seeing a response this time.
I’ve answered to your last mail with the requested file (using reply button)
Did you get it ?
Hey there,
Still haven’t gotten it. I’ve contacted you directly from my own e-mail address; we’ll try a different approach for you to send us the file.
Thank you for your patience.
M.
Hello
Any update now you’ve got the log file ?
I’ve upgraded to the very last firmware (RUTX_R_00.07.13.4) and it did not change the volume data display is still limited to the 3 last days for month and week views
Hi there, Bilbo,
As of this date and time, the team is still analyzing the troubleshooting file you’ve provided. Once I have any information I could provide, I’ll email you.
Regards,
M.