RUTM52 rebooting randomly

Networking Solutions
1

Hi,

My newly purchased RUTM52 rebooting randomly many times a day
I tried the newest and older firmwares too, same issue
I’m trying to use it with 2 SIMs (physical in modem1 and eSIM in modem2)
It seems stable when I disable the second modem but still testing

Please help because I really like Teltonika modems and I don’t want to go back to consumer modems…

Many thanks,
Máté

3

Hello,

I’ve sent you a form to fill out so we can continue our conversation in private, to avoid accidentally leaking any sensitive information. In the Ticket ID field, simply enter the thread’s number, which is 14096.

Thank you,
M.

4

Issue resolved by switching to the 18W Power Supply Unit instead of the 9W PSU that the client was using.

Regards,
M.

5

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