RUTM30 Default eSIM switching problem

[Myssak]

Hello,

I have a problem switching the second esim as the main one. After switching, the second eSIM is registered in the network, but it says Data connection state: N/A. Is there a way to solve it?
Thank you

RUTM30 Default eSIM switching problem

[Marija]

Hello,

Could you please provide a screenshot of the Status > Network > Mobile page from the WebUI?

Best regards,

[Myssak]

Hallo, screenshot default esim2

[Myssak]

30 / 5 000

here is when I switch them back to

esim1

[Marija]

Hello,

I’ve sent you a form to fill out. Once it’s completed, I will contact you privately regarding this issue. For the ticket ID, please use “14916”.

Best regards,