RUT956 missing RMS_MQTT file

[TFSA]

I have been trying to get our RUT956 to connect to the RMS system but it is being refused connection. I looked at the system logs and noted the following:

How or where can I get this file to replace the missing one to be able to connect to the RMS server??

Thanks

[Marija]

Hello,

Could you please reboot the device and check if that resolves the issue?

If not, please try performing a factory reset using the instructions here: RUT956 Device Recovery Options - Teltonika Networks Wiki

Please note that a factory reset will erase all configurations. You can download a backup file beforehand by following these steps: RUT956 Maintenance - Teltonika Networks Wiki

Best regards,

[TFSA]

Marija,

I have done both of those and the response is the same.

[TFSA]

[TFSA]

[TFSA]

Latest attempt had these results:root@rms:~# openssl s_client -connect 18.196.62.30:15009 </dev/null

CONNECTED(00000003)

[TFSA]

root@rms:~# openssl s_client -connect 18.196.62.30:15009 </dev/null
CONNECTED(00000003)
Can’t use SSL_get_servername
depth=0 CN = rms.teltonika-networks.com, O = Teltonika Networks, OU = Teltonika Networks RMS, emailAddress = support@teltonika-networks.com

[Marija]

Hello,

Apologies for the delayed response.

Could you please confirm whether you have already tried unregistering and re-registering the device on RMS?

Best regards,