My new rut956 has stopped seeing my 2 SIM cards…after many attempts of rebooting…I have done a factory reset…I now only have a flashing green and red led ?
With the SIM cards installed or not
Hi,
The LED signal indicates that either the SIM card is not properly inserted or the PIN is incorrect. Please check both of these factors and try again.
Best regards,
I have tried replacing the Sims but still have the red and green flashing led …I have no network to log into to input the SIM pin…
Hi,
Do you have access to the router’s WebUI?
Kind regards,
No …I only have my smart phone …
Hi,
The RUT9565 has WiFi. If the device boots up, you should be able to connect to it using the credentials provided on the device.
Kind regards,
I have no WiFi network Visible on any of my phones
Hi,
Could you please provide more details about your issue? Also, can you access the device? If so, how do you access it?
Best regards,
Hello is this post still alive pse
Did you receive my detailed response pse
Hi,
You should be able to connect to the device.
For connecting via WiFi, make sure the antennas are correctly screwed on. You can check the bottom of the router for the WiFi name to connect to.
For connecting via an ethernet cable, I recommend using a computer instead of the USB to ethernet adapter you mentioned, as there might be an issue with it.
Best regards,
Thanks for replying…but I’m afraid to say the WiFi is not transmitting…
Hi,
It seems that this device might be bricked or experiencing a hardware or firmware issue. Please contact your Teltonika device reseller so we can start the RMA process.
Best regards,
I purchased from Keepgo Europe through Amazon . Can you explain what RMA is please
Hi,
Sorry for the late reply. RMA (Return Merchandise Authorization) is the process of returning a faulty device for exchange or repair. Please contact your direct reseller for assistance with this.
Best regards,