we have a Rut955 router on our boat.
It’s got the very latest firmware loaded today.
The router has been reset to factory default and been started with the Sim inside.
When I put the card into the Rut955 it does connect to the internet but it is ultra slow.
I tried both Sim card slots.
The router has proven to work before with a Portuguese Vodafone Data Sim Card.
So, the installation location on the boat is fine, as are the Batlink antennas.
We are now in Italy and have a Vodafone Italy Data Sim card with 300GB data.
When we put this card into an older phone (Huawei Mate 9) and open a hotspot on this phone, we can access the internet from all devices at fast speed when connected to the hotspot.
I put the Mate 9 beside the router for a test, so it’s not the mounting location.
Happy to have a remote support session or upload event files if that’s what’s needed.
The issue is most likely not in the configuration, but rather the mobile signal. Could you please navigate to Status → Network → Mobile and post 4 screenshots of that page here? Make sure to blur out IMEI, IMSI and ICCID fields for privacy. Each screenshot should be with a different band locked. To lock the bands, please navigate to Network → Mobile → General settings, select LTE-only network mode, and from the band list select only one of these bands at the time:
B1;
B3;
B7;
B20;
Make sure that both antennas are tightened properly and use either a directional antenna pointed towards the tower, or a good omni-directional antenna.
Additionally, modern mobile phones use a higher LTE category modems, which support more modulation schemes, can aggregate more bands, and often support more MIMO combinations. All of this usually leads to a higher network speeds. However, RUT9 devices are intended for stability and handling of higher number of clients. For example, if comparing routing performance between a mobile phone and a RUT9 device, the mobile phone would most likely lose.
Sorry, could not attach more than 1 screenshot per reply.
We bought the router to get good reception with external antenna.
Not blazingly fast, but decent LTE, now we have a great LTE signal, but the router does not even give G3 performance.
Hi Daumantas I’m a bit dissapointed I heard nothing back after all those screenshot I prepared I heard no more from your end. Could you please have another look?
