Hi,
i have around 70 RUT955 routers and recently I started observing weird behaviour.
We using those routers to give mobile connection to self-service kiosks.
RUT955 with Simcard → connected via LAN to PC, providing internet connection.
I have started observing, that on some machines the web-based GUI is not loading, however the RUT955 was receiving bandwidth (seen it via RMS)
So I went to machine and connected to PC and router.
My observation is:
Ping from router to 8.8.8.8 - is working
ping from PC to 8.8.8.8 - not working
tracert from PC to 8.8.8.8 not working (not even one jump)
ping from PC to router is working
It wont let me go to CLI, because I don’t have some sort of certificate.
GUI CLI SAYS “TO ACCESS CLI YOU NEED TO ADD CERTIFICATE ACCEPTION TO YOUR BROWSER!”
Ok, i was using the GUI name/password for device CLI from RMS. after used /root / pwd is working.
This is the output for
IP -4 rule show
-----------------------------------
Teltonika RUT9 series 2024
-----------------------------------
Device: RUT955
Kernel: 5.4.259
Firmware: RUT9_R_00.07.06.1
Build: 0f141b8753
Build date: 2024-01-02 10:11:13
-----------------------------------
root@Teltonika-RUT955:~# ip -4 rule show
0: from all lookup local
1002: from all iif qmimux0 lookup 2
2002: from all fwmark 0x200/0x3f00 lookup 2
2061: from all fwmark 0x3d00/0x3f00 blackhole
2062: from all fwmark 0x3e00/0x3f00 unreachable
3002: from all fwmark 0x200/0x3f00 unreachable
32766: from all lookup main
32767: from all lookup default
root@Teltonika-RUT955:~#
root@Teltonika-RUT955:~# ping to google
PING www.google.com (142.250.181.164): 56 data bytes
64 bytes from 142.250.181.164: seq=0 ttl=114 time=47.902 ms
64 bytes from 142.250.181.164: seq=1 ttl=114 time=64.539 ms
64 bytes from 142.250.181.164: seq=2 ttl=114 time=64.213 ms
64 bytes from 142.250.181.164: seq=3 ttl=114 time=63.782 ms
64 bytes from 142.250.181.164: seq=4 ttl=114 time=46.185 ms
^C
--- www.google ping statistics ---
5 packets transmitted, 5 packets received, 0% packet loss
round-trip min/avg/max = 46.185/57.324/64.539 ms
____ _ ___ ____
| _ \ _ _| |_ / _ \/ ___|
| |_) | | | | __| | | \___ \
| _ <| |_| | |_| |_| |___) |
|_| \_\\__,_|\__|\___/|____/
-----------------------------------
Teltonika RUT9 series 2024
-----------------------------------
Device: RUT955
Kernel: 5.4.259
Firmware: RUT9_R_00.07.06.1
Build: 0f141b8753
Build date: 2024-01-02 10:11:13
-----------------------------------
root@Teltonika-RUT955:~# ip -4 rule show
0: from all lookup local
1001: from all iif qmimux0 lookup 1
2001: from all fwmark 0x100/0x3f00 lookup 1
2061: from all fwmark 0x3d00/0x3f00 blackhole
2062: from all fwmark 0x3e00/0x3f00 unreachable
3001: from all fwmark 0x100/0x3f00 unreachable
32766: from all lookup main
32767: from all lookup default
root@Teltonika-RUT955:~#
root@Teltonika-RUT955:~# ip -4 rule delete $(ip -4 rule show | grep 2062 | cut -d: -f 2)
root@Teltonika-RUT955:~# ip -4 rule show
0: from all lookup local
1001: from all iif qmimux0 lookup 1
2001: from all fwmark 0x100/0x3f00 lookup 1
2061: from all fwmark 0x3d00/0x3f00 blackhole
3001: from all fwmark 0x100/0x3f00 unreachable
32766: from all lookup main
32767: from all lookup default
root@Teltonika-RUT955:~#
> Build: 0f141b8753
> Build date: 2024-01-02 10:11:13
> -----------------------------------
> root@Teltonika-RUT955:~# ping 192.168.1.235
> PING 192.168.1.235 (192.168.1.235): 56 data bytes
> ^C
> --- 192.168.1.235 ping statistics ---
> 10 packets transmitted, 0 packets received, 100% packet loss
> root@Teltonika-RUT955:~# ip -4 rule show
> 0: from all lookup local
> 1001: from all iif qmimux0 lookup 1
> 2001: from all fwmark 0x100/0x3f00 lookup 1
> 2061: from all fwmark 0x3d00/0x3f00 blackhole
> 2062: from all fwmark 0x3e00/0x3f00 unreachable
> 3001: from all fwmark 0x100/0x3f00 unreachable
> 32766: from all lookup main
> 32767: from all lookup default
> root@Teltonika-RUT955:~# ip -4 rule delete $(ip -4 rule show | grep 2062 | cut -d: -f 2)
> root@Teltonika-RUT955:~# ip -4 rule show
> 0: from all lookup local
> 1001: from all iif qmimux0 lookup 1
> 2001: from all fwmark 0x100/0x3f00 lookup 1
> 2061: from all fwmark 0x3d00/0x3f00 blackhole
> 3001: from all fwmark 0x100/0x3f00 unreachable
> 32766: from all lookup main
> 32767: from all lookup default
> root@Teltonika-RUT955:~# ping 192.168.1.235
> PING 192.168.1.235 (192.168.1.235): 56 data bytes
> ^C
> --- 192.168.1.235 ping statistics ---
> 55 packets transmitted, 0 packets received, 100% packet loss
> root@Teltonika-RUT955:~#
Happened again. I tried to delete the rule 2062 and tried the ping again. Did not work. Only thing what helps at this stage is reboot router.
Temporarily disable the firewall for testing purposes using the command /etc/init.d/firewall stop (Don’t forget to re-enable it later with the command /etc/init.d/firewall start)
Please provide the output of ipconfig /all command, specifically for the interface connected to the router.
Share details of your PC’s default route information please, specifically the part shown in the screenshot. You can obtain this information using the command ROUTE PRINT