Hello, I have upgraded the firmware to RUT9_R_00.07.06.20. But web ui asks for modem update. During the update it fails. I have tried via wifi, lan, and over mobile connection but it failed. Web ui is always asking for the modem update and it fails.
Below, I have attached screenshot and my device details.
All the best,
Göksel
Hello,
To investigate the issue further, we will need some sensitive information from your device, such as the troubleshoot file. I have sent you a form to fill out, and once it is completed, I will contact you privately. For reference, please use Ticket ID: 15716.
Best regards,
I have solved the issue by fallowing the commands in the topic: TRB500 modem firmware update from RG501QEUAAR12A05M4G - #4 by bot
