Hi,
from a few days I see that I can upgrade modem firmware. When I press Update from server it start to work but not succes.
Can you help me?
Hello,
Thank you for reaching out.
Could you please confirm that your flash memory is not full? You can check this by navigating to Status → System. If the flash memory is nearly full, it may prevent the firmware upgrade from being successfully completed.
Best regards,
Thank you for confirming. To assist you further, I have sent you a form to fill out. For the ticket ID, please use “12034”. Once submitted, we will contact you privately with further assistance regarding the modem upgrade.
Best regards,
Hi,
I am also having the same issue, Flash Memory used is just 18.8%.
Hope you can help
Thanks
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