RUT955 modem EC25-E firmware for GPS

[DanR]

I have 6 x RUT955’s (H03XXX) which have the Quectel EC25-E modem.
Since firmware 07.05 last year, all of their GPS capabilities have stopped (my other rut955’s are ok (EC25 and EC25-EU in H and T product codes).

The firmware update from server doesn’t suggest a new modem firmware, so I updated them manually to EC25EFAR06A16M4G_20.200.20.200 (using modem_updater.sh) and hey presto - GPS functionality returned.

I found firmware EC25EFAR06A17M4G_20.200.20.200 online and flashed 2 modems with this to test, and they seem fine; GPS ok, data connection ok.

Is firmware EC25EFAR06A17M4G supported for the EC25-E modems? or shall I roll back to EC25EFAR06A16M4G.

[Marija]

Hello,

I have sent you a form to fill out. Once it’s completed, I will contact you privately and provide more details regarding this matter.
Please use the ticket ID “13684” when submitting the form.

Best regards,

[Marija]

The issue was identified as the internal modem being in Emergency Download Mode.
A remote session was arranged to recover the modem, and the latest internal modem firmware was successfully updated.

Best regards,