Tried to upgrade Modem firmware from server (update was offered from web interface) for my RUT955. Always comes back with failure message.
Current modem Firmware version: EC25EUGAR06A07M4G_01.001.01.001
Anyone else experiencing this issue?
Tried to upgrade Modem firmware from server (update was offered from web interface) for my RUT955. Always comes back with failure message.
Current modem Firmware version: EC25EUGAR06A07M4G_01.001.01.001
Anyone else experiencing this issue?
What error message is show?
Good afternoon,
I wanted to clarify, when you do the update, do you have working internet connection in the device?
Also, as @lemondude said, please advise of the error you are receiving. Send a screenshot if you can.
I have also sent you a private request, to send instructions privately. Please accept, so that we can proceed with the resolution.
Regards,
Arturas
Upgrade Failed
Nothing More
Internet connection was working. I was able to download the file but it fails during installation.
I just tried the upgrade again and this time it seems to have worked:
RUT9_R_00.07.06.17
2025-01-06 08:09:12
EC25EUGAR06A11M4G_01.200.00.000
5.4.259
Hi there,
I am happy to hear that you have a resolution. I assume a manual mobile modem firmware upgrade has worked?
Regards,
Arturas
It was an update via the “Server” option - the same as before. However, this time without error message.
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