Tried to upgrade Modem firmware from server (update was offered from web interface) for my RUT955. Always comes back with failure message.
Current modem Firmware version: EC25EUGAR06A07M4G_01.001.01.001
Anyone else experiencing this issue?
What error message is show?
Good afternoon,
I wanted to clarify, when you do the update, do you have working internet connection in the device?
Also, as @lemondude said, please advise of the error you are receiving. Send a screenshot if you can.
I have also sent you a private request, to send instructions privately. Please accept, so that we can proceed with the resolution.
Regards,
Arturas
Upgrade Failed
Nothing More
Internet connection was working. I was able to download the file but it fails during installation.
I just tried the upgrade again and this time it seems to have worked:
- Firmware version
RUT9_R_00.07.06.17
- Firmware build date
2025-01-06 08:09:12
- Internal modem firmware version
EC25EUGAR06A11M4G_01.200.00.000
- Kernel version
5.4.259
Hi there,
I am happy to hear that you have a resolution. I assume a manual mobile modem firmware upgrade has worked?
Regards,
Arturas
It was an update via the “Server” option - the same as before. However, this time without error message.
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