RUT955 corrupted SERIAL and MAC address and cannot upgrade firmware

RUT955 cannot upgrade firmware from 00.07.02 to newer “cannot verify image…”

Both machine serial and mac address corrupted.

Serial 0000000000
mac ff:ff:ff:ff:ff:ff

Similar issue than this topic:

Did you try recovery via Bootloader Menu - described here (bottom of the page):

RUT955 Device Recovery Options - Teltonika Networks Wiki

1 Like

Hello,

It seems that the manufacturing parameters of your device have been lost. To assist you in restoring them, we will need to organize a remote session.

I have sent you a form to fill out. Once completed, I will contact you privately to arrange the session. For the ticket ID, please use “11445”.

Best regards,