Rut955 - cme error 23

NETWORKING SOLUTIONS
1

Hi.
In my RUT955 router I see this error on device info web page (FW ver.: RUT9XX_R_00.06.xx).
What is this error?
How is possibile restore device?
I see on the quectel manual EC25 that error refer to generic “Memory failure” but not explain as restore.
This error blocks router operations.
Thanks in advance for support.
Regards.

3

Hello,
Welcome to Teltonika Networks Community !
Could you please provide more information on this issue, screenshots will do (Redact all sensitive data).
It will help us get a better idea of your issue.
Regards,
Clive Pinto

4

Hi. thanks for response.
As I read here:
https://wiki.teltonika-networks.com/view/Gsmctl_commands#Get_device_IMEI
enter via ssh i have:
BusyBox v1.30.1 () built-in shell (ash)

| _ \ _ | | / _ / |
| |) | | | | | | | _ \
| _ <| || | || || |) |
|| _\,|_|__/|____/

Teltonika RUT9 series 2020

root@Teltonika-RUT955:~#
root@Teltonika-RUT955:~# gsmctl -i
+CME ERROR: 23
root@Teltonika-RUT955:~#

How I can restore?

5

Hi.
can you provide update before to close ticket please?
regards.

6

This topic was automatically closed after 15 days. New replies are no longer allowed.

7

Dear Fabris,
I would need more information before proceeding further, as the provided information is not enough for me to help you better.

  1. Can you try updating it to the latest FW version ?
  2. Is the whole mobile module down ? What is showing in the WebUI ?
  3. Use the command gsmctl -h and you will be able to see all command options, try a few other command.
    Regards,
    Clive Pinto