RUT951 firewall issue

Hello:
We have an RUT951 running FW 7.06.3.
The router is connected to a Cisco IOS router using GRE over IPSec tunnelling. This functionality is working fine.
Our problem is a device behind the RUT951 is ftp’ing data to 2 hosts, one inside the VPN network and the other outside, effectively “split” tunnelling.
The ftp job inside the VPN work fine. No issue there.
Problem is the ftp job that is OUTSIDE the FW. the traffic is not getting through.

What should I enable in the FW to get this working?

Cheers,
John

Hello,

Thank you for reaching out.

As you’re using an older firmware version (7.06.3), I would recommend updating to the latest available firmware, RUT9M_R_00.07.11.3, as it may include important bug fixes and improvements.

Regarding your setup, there are a few points that are unclear:

  • Is the Cisco IOS router the main WAN source for the RUT951, or does it have a mobile internet connection as the primary WAN interface?
  • Are there any specific routing or firewall rules configured that may be affecting the FTP traffic?
  • Are you using FTP in passive or active mode?
  • Is the device behind RUT951 an FTP server or a client?
  • Are you able to exchange FTP control commands to the OUTSIDE FTP and only have issues transferring data, or are you not able to establish any OUTSIDE FTP connection at all?

Best regards,

Hello and thank you for the reply.

Right, over night it started working…I think because the link went down and we have a reboot script running in that case.
I think when I adjusted the FW I forgot to reload it…Oops.
Ok, this one is closed, all working.

Cheers,
john

Thank you for the update!

I’m glad to hear the issue has been resolved and everything is working now.

If you need any further assistance or have additional questions in the future, feel free to reach out.

Best regards,