I also tried slot 1 and slot 2. but it doesn’t see the simcard. When I enter the interface, I encounter the message Internal modem is unreachable. When I look at the status system, IMEI and model do not appear.
Hello,
From your description, it seems like the issue is hardware-related. Assuming that the device is still under warranty, I would suggest contacting your designated sales manager or the reseller from whom you have purchased the device to initiate the RMA procedure.
Kind Regards,
Hello Marijus, Thank you for your reply. Unfortunately, the device’s warranty has expired. When I try to perform operations from the CLI, the codes do not work. I guess there is a problem in the ROM.