Unable to update firmware on RUT950 and subsequently unable to add to RMS portal
What firmware do you have? What firmware are you upgrading to? What’s your product code?
Check if it doesn’t contain G1:
if it does, the best you can upgrade to is the latest legacy version: RUT950 Firmware Downloads - Teltonika Networks Wiki
As for adding to RMS, you need to have internet + credits/management packs. If that still doesn’t work, check with your internet provider whether the RMS IPs/Ports aren’t blocked: What IP addresses and ports are used by RMS? - Teltonika Networks Wiki
Greetings,
For troubleshooting purposes, we will require more sensitive information from your end, such as the troubleshoot file, which may contain passwords, public IP addresses, serial numbers, and such. To avoid leaking this information, we have sent you a form to fill out, which you will receive in your e-mail inbox that you have registered your account with in the forums. In the Ticket ID field of the form, please enter the ID of this thread, which is 16866.
Best Regards,
Justinas