RUT360 loses modem connection after update

NETWORKING SOLUTIONS
1

We updated the RUT360 firmware to RUT36X_R_00.07.14.2 via “Update from Server”
after updating modem became unreachable
Internal modem firmware version EG06ELAR04A04M4G

tried the solutions given in the other topics (manual APN, turn off VoLTE, reset settings)
still does not connect.

2

image
image388×347 16.7 KB

update: the modem seems to have an update but cannot update due to not enough memory

3

Hi,

Take out SIM and try restarting device and after restart immediately go to Firmware page and start modem update.