RUT301: Different LANs with another gateway

Hello everyone,
I am at my wits’ end with a customer. This is the current setup:

The RUT301 and devices in LAN 1 (10.7.37.97) are delivered by us.
The customer has provided connection to the Teltonika RMS on WAN side port of the RUT301. We want to use the RUT301 and Teltonika Cloud (VPN Hubs) for remote access.

Now the customer has another (unknown to us) LAN from which he wants to access data from a customer PC to PC 10.7.37.99. This LAN should be reachable via RUT LAN port 4.
The customer said we can use the IP 10.7.43.217 and the gateway is 10.7.43.222.

At first we wanted to use port forwarding on WAN port so the customer can access the data from the RUT 301 WAN side, since there is another customer firewall in beetween. Sadly this is not allowed according to our customer.

I have a feeling that this whole setup can’t work, at least I do not how to configure it.

Does anyone here have any ideas?

Hello,

Since you do mention the use of VPN Hubs..

And you mention the use of the LAN4 (WAN) port..

2 questions I have are:

  1. Why not set up the LAN4 (WAN) port as a LAN port? ( Setting up WAN as LAN - Teltonika Networks Wiki ) - Since the way it works is LAN ports give internet, where as the WAN port takes internet from the device that it is connected to, is that really what the customer wants?
  2. If the above is applicable, and you do switch the WAN port to a LAN port, you can then just add a route to the subnet in the RMS VPN Hub that is being used, and you should be able to access the end device without any issues.

Regards,

M.

Hello,

thanks for your reply!

I do think there is a misunderstatement:
The wan port on the RUT301 works (and I prefer not to change that :smiley: )

Problem is the LAN on RUT301 LAN Port 4. You mean I need to set up the LAN4 Port as another WAN port?

Apologies, mixed up the devices, thought that the 301 has 3 LAN + 1 WAN ports :smiley:

About the RMS VPN Hub routing settings, is this something you would be willing to work through with me to reach the end devices?

Regards,

M.

Sure, I am glad to learn something new.

I will send you private message with my contact information.

Edit: seems like there is no way to send private messages here?…

Hi there,

Hello,

I’ve sent you a form to fill out so we can continue our conversation in private, to avoid accidentally leaking any sensitive information. In the Ticket ID field, simply enter the thread’s number, which is **14944**.

Thank you,
M.

Hi,

I have filled out the form. The device is ready from our side by now.

Contact me as soon as you’re ready.

Thank you very much!

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