Hello, I’m struggling with WiFi connection of my new RUT241. I can see the router WiFi on the mobile devices (smartphone, laptop), but not able to connect (the mobile device disconnects immediately after connecting). The wired LAN works as well as the mobile connection. Another problem: while tryin…

Hello, Regarding the WiFi connection, for testing purposes could you please try the following: Change the radio channel to a different one (e.g., 6 or 11) under Network → Wireless → Radio, 2.4 GHz settings. Set the country code to your country. Before testing, check whether your area is not overc…

Hello, Changing the channel didn’t help. I checked the country, it’s correct. I’m not able to put the router to a place without other wireless networks. There are 3 other wireless networks in my area. I have my devices and the router on the same desk, a few centimeters apart. I had the latest stab…

Thank you for the update. In this case, to effectively troubleshoot what might be causing these WiFi disappearances, we’ll need to continue this process privately, because sensitive/publicly non-shareable information, such as the troubleshoot file, configurations, logs, etc., needs to be collected. …

Hi, may be the disappearing of the WiFi is the same like here: RUTX50 looses Wifi signal Same error here: RUTX10 Wifi disconnects Thanks, Martin

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RUT241 WiFi disappearing

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