I’ve been having a few problems with persistent dropouts, so I decided to do a factory reset. One of my access points still appears, but I cannot connect to it. The only other AP I can see is called UNKNOW000. INo password I try will let me in to this.
I suppose I shouldn’t have tried a reset while off-grid!
I’ve sent you a form to fill out. Once completed, I will contact you privately to arrange a remote session to restore your device information. Please use “7564” as the ticket ID.