Hi, I have problem with RUT241. I need to instal two RUT241 and two RUT200, and option to send sms over RUT200 is working, but on RUT241 doesn’t work. I tried to manage the firmware to be the same on all deviceses, and I tried all sim card, and all sim work on RUT200 and device send the sms, but on the RUT241 can not send SMS?
On RUT200 firmwere ver is RUT2M_R_00.07.16.1
On RUT241 firmware ver is RUT2M_R_00.07.16.1, but at the first was RUT2M_R_00.07.15.4, and I cant send sms what ever firmware is…
Can I get some help?
Thx
Aleksandar
Hello,
Thank you for reaching out. In this case, to assist you effectively, we’ll need to continue this process privately, because sensitive/publicly unshareable information needs to be gathered. You should find a support request form in the inbox of the email address you used for your forum registration. Kindly fill out the form, and please reference Ticket ID: 14705 when submitting it. Once the form is completed, we’ll contact you directly via email to investigate the issue in detail and help work towards a solution. Then, after troubleshooting and finding a solution, it will be mentioned here accordingly so that other users facing similar issues could benefit from it.
Best regards,
I didn’t writed that the device also cant receive SMS… RUT241
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