Hello, follow up post out of a support call earlier today we have setup a firewall traffic rule to list IP addresses of devices we would like to access the RUT241 and conversely setup a second traffic rule to reject all other IP addresses. When testing with two RUT241 devices we are able to access the web interface of the opposing RUT.
Hello,
I’ve sent you a form to fill out so we can continue our conversation in private, to avoid accidentally leaking any sensitive information. In the Ticket ID field, simply enter the thread’s number, which is **14973**.
Thank you,
M.
Hi, thank you. I have not received a form as yet, please can you re-send?
Hi, Luke,
Of course, could you confirm that you got it now?
Regards,
M.
Hello, yes I have received that now, thanks.
Awesome, already sent you a message.
Regards,
M.
Hi, nothing as yet but I will keep an eye on it.
Hi Luke,
I’m sure the e-mail has been sent to you, could you please check your spam folders to ensure the e-mail is not there?
Regards,
M.
Hi, I will check with our IT department that this is not getting blocked but in the meantime please could you send again?
I have received that now thanks.
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