Hello,
I am struggling to make working a basic configuration with my RUT241.
At the present time, I just wish to be able to access internet with any device connected to the wifi access point (SSID RUT241_0A40) set on the RUT241.
The RUT241 is equipped with a SIM card (dedicated to data), and everything looks fine (e.g., the mobile status). When my laptop is connected to RUT241_0A40, I can connect to the administration site (192.168.1.1), and also at least to another device configured as a client. Conclusion: no problem to connect to local addresses.
However, the access point does not provide internet. Most parameters are set with the default. I am probably missing something so that internet data exchanged via the SIM card are not seen through the router access point. I tested without successh 2 different SIM cards (which both work fine to access internet when inserted in android devices).
I made a pdf with screen shots of most of the status windows, but I am not sure it can be included here. Your help would be very appreciated. Thanks.
Hello,
Could you please let me know the result of a ping to 8.8.8.8 located under System → Maintenance → Troubleshoot → Diagnostics in the WebUI?
Best regards,
Thank you for your support. Sorry, I didn’t reply to the correct address. The attached screenshot show the result
Could you please perform a ping test from the router’s WebUI?
You can find more information and instructions here: RUT241 Diagnostics – Ping Test
Best regards,
sorry, my error!
Here is a copy from the proper router’s WebUI:
PING 8.8.8.8 (8.8.8.8): 56 data bytes
64 bytes from 8.8.8.8: seq=0 ttl=117 time=346.949 ms
64 bytes from 8.8.8.8: seq=1 ttl=117 time=69.905 ms
64 bytes from 8.8.8.8: seq=2 ttl=117 time=69.509 ms
64 bytes from 8.8.8.8: seq=3 ttl=117 time=69.154 ms
64 bytes from 8.8.8.8: seq=4 ttl=117 time=67.262 ms
— 8.8.8.8 ping statistics —
5 packets transmitted, 5 packets received, 0% packet loss
round-trip min/avg/max = 67.262/124.555/346.949 ms
Thank you.
I’ve sent you a form to fill out. Once it’s completed, I will contact you privately for further assistance. For the ticket ID please use “14325”.
Best regards,
Thank you very much. I just filled and sent the form.
Best regards
Thank you! You should receive a response from us shortly.
Best regards,
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