RUT241 eSIM reset and WAN

Networking Solutions
1

I have a RUT241 eSIM and I had problems with the setup. I tried resetting but there are still pending notification related to deleting the eSIM that I assume is due to not being able to setup the required internet connection.

What is the most robust way to setup internet connection such that I can release the eSIM and start over again? How do I check that I have the internet connection working properly?

2

Hi, you should use alternative internet source such as wired WAN or WiFi. If you select regular SIM card slot, you won’t be able to make any operations with eSIM.

4

Hi, thanks for responding. I have tried wired Wan, but need help how to test if the wired WAN is providing Internett access to the RUT241.

5

Good afternoon,

Easiest way to check whether you have an active internet connection, is to send a ping command to 8.8.8.8 or 1.1.1.1. If you go to the WEBUI System → Maintenance → Troubleshoot → Ping . After having an alternative internet connection, you can activate your eSIM profile.

Regards,
Arturas

6

Excellent. I will try tonight when I get home.

Thanks

1 Like
7

I have tested tonight and it is strange. When I ping 8.8.8.8 only about 1 of 5 is ok. The rest drop between 20% and 100% of the packets.

The RUT241 is connected to my router via the WAN port so it should be ok. Not sure what to do next.

8

Hi there,

In this case, I would like to recommend changin the internet wan source. Potentially try to set up a hotspot on your phone, and connect to that hotspot with our router. You can find more information how to connect here : RUT241 Wireless - Teltonika Networks Wiki in this guide. Try to test the internet connection then.

Regards,
Arturas

9

This topic was automatically closed after 60 days. New replies are no longer allowed.