RUT241 can not add an esim: download failed 2

[fmg]

Hello,
here is the message found on 13/12/2024:

Please complete the form and use “11041-1” for the ticket ID.

RUT241 can not add an esim: download failed

Hello, Regarding your issue, we’d like to investigate it more thoroughly. To proceed, I’ve sent you a form to fill out. Please complete the form and use “11041-1” for the ticket ID. Once submitted, we’ll contact you privately with the necessary steps to help troubleshoot the issue more effectively. Best regards,

thank you

fmg