RUT241 additional authentification required

Hello,

When adding RUT241 to RMS it says it requires additional authentification. I can not find anywhere where to input the password required to authentificate.

Can you help me with this? Much apprecciated

Hello,

The authentication code input field can be found in the router’s WebUI by navigating to Services → Cloud Solutions → RMS, as shown in the screenshot below.

Let me know if you need further assistance or have any additional questions.

Best regards,

Hello,

Im not allowed to log in to WebUI to insert the authentication code, it says device not activated and I dont have permission to do an action to start WebUI.

Hello,

If you’re unable to access the WebUI locally or remotely, you can input the authentication code using SMS Utilities. Send the following SMS to the router’s SIM card number:

<password> uci set rms_mqtt.rms_connect_mqtt.auth_code=<your_auth_code>

Where <password> is the current admin password of the device.

Hope this helps and if you need further assistance or have additional questions, feel free to reach out.

Best regards,

Hello,

I managed to log in to router trough my browser (via http://192.168.1.1), but can not find such a setting to insert authentication code:

And method to send an sms to router with activation code does not work.

Any other suggestions? Thank you

Also checked that device firmware version is RUT2M_R_00.07.09.4, it should be ok since on the RMS it says it has to be 07.07.01 or later.

I solved it myself, seems like the device was already used and had been connected to another RMS before, after unregistering in router settings it managed to connect, thank you for the help.

Hello,

Thank you for the update!
I’m glad to hear you were able to resolve the issue. That’s exactly what I was going to suggest – unregistering the device via the WebUI or RMS usually helps in cases like this.

If you need any further assistance, feel free to reach out.

Best Regards,

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