I want to setup event reports via email, but sending the email fails with a gmail address.
I setup a recipient in System / Administration / Recipients / Email users like in the screenshot attached. But sending a test email fails! What am I doing wrong?
Thank you! I was able to get it working by following that tutorial. Only that I didn’t have the “Add passwords” field, so I used this link to get there https://myaccount.google.com/apppasswords
Excellent thread, I followed all the steps but it hasn’t worked for me. (RUTX-50)
Is there any way of troubleshooting why the email isn’t being sent?
I have tried using the ‘test email’ button in the config as well as creating an event with an email notification and tried a real trigger but neither worked.
Sometimes I eventually get a notification to say the email wasn’t sent but most of the time nothing happens at all.
yes, latest firmware and I created a Gmail account specifically for this purpose and followed the instructions as per the screenshots.
Like Mitko, I found that Google have moved the “app passwords” since those screenshots were taken but other than that it’s exactly the same and I made sure I’m using the TLS port 587 as well.
I didn’t know if there was a log file somewhere that gave some idea of where it’s failing?
I also tried with a different mailserver (not Google) and got a test email to work, but not the real thing!!!
What triggers did you configure? Can you please show screenshots of these configurations?
I have tested and was able to send a test email using Gmail. Could you please double check if you have entered the correct password generated on the ‘app passwords’ page?