RUT240 can not change WAN protocol from DHCP to Static

Teltonika Networks
1

Firmware Version: RUT2_R_00.07.06.6

I am trying to change WAN settings from DHCP to static. I am entering the following settings:
IP: 192.168.10.104
SUBNET: 255.255.255.0
GATEWAY: 192.168.10.1
BROADCAST: 192.168.10.255
DNS1: 8.8.8.8
DNS2: 8.8.4.4

The “Save & Apply” button does not work once protocol is changed from “DHCP” to “Static”.

Is there something else that I need to do first or is this a bug. If its a bug, is there a workaround?

2

Hi adamzebrowskipi,

You can’t just change the WAN from DHCP to static.

  1. you have to get a static IP address from your provider
  2. you have to set the correct APN given to you by your provider.
    Then it’ll go to static by itself.

Regards,
Timelapse Admin

3

That is not our scenario. There is nothing to supply a static IP. We enter the WAN IP manually. The static settings are available in the RUT240. The “Save & Apply” button simply does not work.

This is exactly how we setup routers other than Teltonika for the same application and architecture. I provide the WAN IP and there is nothing to assign it.

5

Hello,

I apologize for any inconvenience this issue may have caused. Rest assured, our development team is fully aware of the situation and is actively working to implement a solution. We are currently in the process of resolving the issue, and you can expect it to be addressed in the upcoming firmware updates.

In the meantime, as a temporary solution, I recommend considering downgrading to an older firmware version, which may alleviate the current issue you’re experiencing. Thank you for your patience and understanding

Best Regards,

6

Hi adamzebrowskipi,
ups, I mixed up WAN and mob1s1a1, of cource you can set a static WAN address. Sorry.
(we do not use the WAN port)

Regards,
Timelapse Admin

7

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10

Hello,

Just wanted to let you know that the issue is fixed in the RUT2_R_00.07.06.8 firmware version. You can download it from here: RUT240 Firmware Downloads.

Best Regards,

11

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